Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Yucca Valley, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Yucca Valley location today.
Location
Enterprise Rent-A-Car
55255 Twentynine Palms Highway, Yucca Valley, CA
92284, United States
Hours
Reviews
3.9
322 reviews
5 stars
207
4 stars
26
3 stars
10
2 stars
11
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising staff for being friendly and helpful, while others report rude and unprofessional behavior.
Reservation Issues
Multiple customers experienced problems with reservations, including overbooking and unavailability of reserved vehicles.
Vehicle Condition
While many customers noted that vehicles were clean and well-maintained, there were complaints about receiving dirty or poorly maintained cars.
Manager Performance
Manager Andrea received high praise for her customer service, but some reviews indicate she is overworked and the location may need more staff.
- GNGary Neff6 days ago5.0Made so easy to pickup and return the car, everyone was so nice.
- VSVictoria StanhamDec 30, 20251.0I had an extremely disappointing experience at the Enterprise location in Yucca Valley. I had a confirmed reservation but was initially turned away because I didn’t have a physical copy of my licence (despite having valid ID). Trying to resolve this, I arranged for a friend to collect the car on my behalf. We returned 45 minutes after my reservation time, only to be told by the manager, Andrea, that she had cancelled my reservation without my permission and that no cars were available. This was confusing and frustrating, as cars were still showing as available on both the Enterprise website and Expedia. When questioned, Andrea then changed her position and said she might be able to help if I came back in an hour. By this point, it was already two hours past my original reservation time. What made the experience worse was the attitude. I pointed out the sign on the wall that reads “Our priority is you” and said it felt ironic given the situation. Andrea laughed and replied, “Yeah, it’s pretty funny,” and then told me she wasn’t going to find me a car. Despite having a reservation and meeting all requirements, I was turned away. The customer service was appalling, dismissive, and unprofessional, and the commercial judgment equally poor. A reservation should mean something. I would strongly caution others against relying on this location if you actually need a car.
- JDJohn DomogmaDec 18, 20251.0Worst rental experience ever. The girl turned me down because I didn't have a credit card even though my debit card has more than enough money.
- ACAngela CarolynDec 3, 20255.0Enterprise has the best Staff in the world. Polite, helpful and very clued up. The cars are always great too. Rent Enterprise
- CBchristina Queen beeNov 19, 20254.0The lady was helpful, she seemed over worked poor girl. They didn't have much variety, but she had informed me I could switch cars when she got her huge truck shipment in. Cars seem on the newer side, I was in and out. Not sure on the price as mine was paid for by the lady that t boned me's, insurance!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Yucca Valley?
Enterprise offers a wide range of vehicles, including cars, vans, and luxury rentals to suit various needs in Yucca Valley.
What are the business hours for Enterprise Rent-A-Car in Yucca Valley?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Yucca Valley?
Enterprise Rent-A-Car is located at 55255 Twentynine Palms Highway, Yucca Valley, CA 92284.
How can I make a reservation with Enterprise Rent-A-Car in Yucca Valley?
You can reserve your car online at https://www.enterprise.com/en/car-rental-locations/us/ca/yucca-valley-32j2.html or visit http://enterprise.com/reserve.
What payment methods are accepted at Enterprise Rent-A-Car in Yucca Valley?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Yucca Valley offer any discounts?
Yes, Enterprise offers discounts for active military members.
Is Enterprise Rent-A-Car in Yucca Valley owned by a woman?
Yes, this location is woman-owned.
What nearby convenience stores can customers visit when renting a car at Enterprise in Yucca Valley?
Customers can visit 7-Eleven nearby for convenience items, gas, and liquor before or after renting their vehicle.
Are there any dining options near Enterprise Rent-A-Car in Yucca Valley?
Yes, nearby dining includes Yucca Valley Outpost (restaurant and café), Little Italy Restaurant, Grandma's Italian Kitchen, La Caguama Go Grande (Mexican restaurant), and Snake Bite Roadhouse for American cuisine.
What local attractions or parks are near Enterprise Rent-A-Car in Yucca Valley?
Nearby parks and recreational spots include Yucca Valley RV Park and Desert Drifter RV Resort, great for camping or RV stays if you are visiting the area after renting a vehicle.