Feedback on customer service is mixed, with some praising staff like Anthony for helpfulness, while others report rudeness and unprofessional behavior.
Installation Quality
Several customers expressed dissatisfaction with the quality of installations, citing issues like sloppy work and equipment malfunction.
Pricing Concerns
Many reviews mention that prices are perceived as high, with some customers feeling they were overcharged for products and services.
Product Satisfaction
Customers have reported mixed experiences with product quality, with some satisfied with their purchases while others experienced issues shortly after installation.
TC
Tino covarrubias
Jan 15, 2026
1.0
I called guy told me to show up. I showed up he said he would be with me in 20 mins. 40 mins later they had no customers they were just standing around doing nothing as if I wasn’t there. Horrible customer service I’m pretty sure their service would be just the same. Glad I left.
KR
Kalor Rafelle
Oct 16, 2025
5.0
Amjay helped me. What can I say, but good things about this guy. Great sincere and honest vibe. As I walk away from the shop now, not only am I stoked to leave this review for his exemplary salesmanship, but I’m excited to tell friends about the experience as well. His time in the business shines thru in his interactions, but mostly it’s his desire to advocate for the customer that I appreciate. He is an absolute pro and deserves recognition for the positive effect he has on the shop. a+++!!
ML
Michele Long
Aug 4, 2020
5.0
Anthony is the bomb! Cold hook up! Fast and great customer service. Don’t think twice about stopping by for all your audio needs! 💯
BL
Brotha Lew
Aug 2, 2020
5.0
My guys took care of me. I respect the service and had my shyt beat'n!
ND
Nancy Davalos
Dec 26, 2018
5.0
Very good work done there. The guy's there are awesome, friendly, and cool.👍☺
Frequently Asked Questions About Covina Sound
What is your brand availability?
Our inventory includes a diverse selection of stereo system brands to suit various preferences and needs.
What is your pricing?
For accurate pricing information on your specific project, we encourage you to contact us directly for a personalized estimate.
What is the typical installation time?
Installation times can vary based on our current workload. We can provide you with an estimated timeframe when you reach out to us for more details.
What brands of stereo systems does Covina Sound carry?
Covina Sound carries a diverse selection of stereo system brands including Sony, Viper, Focal, Pioneer, Kenwood, JL Audio, Hertz, Echomaster, AudioFrog, and Compustar.
What are Covina Sound's hours of operation?
Covina Sound is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
How can I get a quote or pricing information?
For accurate pricing information specific to your project, please contact Covina Sound directly for a personalized estimate.
What services does Covina Sound offer?
Covina Sound offers car audio and video installation, car alarm and security, boat and marine audio, Harley Bagger audio, radar laser detectors, custom fabrication, DSP audio tuning, off-road LED lighting, installation services, and soundproofing services.
What payment options are accepted at Covina Sound?
Covina Sound accepts American Express, Apple Pay, Cash, Discover, Financing, Mastercard, Visa, and Zelle for payments.
Where is Covina Sound located?
Covina Sound is located at 952 South Glendora Avenue, West Covina, CA 91790, USA.
What are the typical installation times at Covina Sound?
Installation times can vary depending on the current workload; contact Covina Sound for an estimated timeframe.
What nearby dining options are available when visiting Covina Sound?
You can visit King Torta, a Mexican fast food restaurant, or Penny’s Family Restaurant, an American diner, both located near Covina Sound for a meal before or after your appointment.
Are there any pet services near Covina Sound?
Yes, nearby pet services include Diamond L Pet Parlor, a pet groomer and store, and Vine Animal Clinic, a veterinarian hospital, for your pet care needs.
What automotive services are available nearby Covina Sound?
Nearby automotive services include West Covina Total Auto Care for repairs, TireAuthority for tire sales and repairs, and El Guero Tires for tire and automotive accessories.
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