Mixed reviews on customer service, with some praising staff like Anthony for helpfulness, while others reported rudeness and unprofessional behavior.
Installation Quality
Installation quality is inconsistent; some customers were satisfied with the work, while others experienced poor installations and ongoing issues.
Pricing
Prices are seen as reasonable by some, but others feel they are overpriced and not worth the quality of service received.
Product Knowledge
Staff are noted for their product knowledge, particularly in helping customers choose the right audio systems.
Overall Experience
Overall experiences vary widely, with some customers expressing satisfaction and loyalty, while others warn against potential issues and poor service.
KR
Kalor Rafelle
Oct 16, 2025
5.0
Amjay helped me. What can I say, but good things about this guy. Great sincere and honest vibe. As I walk away from the shop now, not only am I stoked to leave this review for his exemplary salesmanship, but I’m excited to tell friends about the experience as well. His time in the business shines thru in his interactions, but mostly it’s his desire to advocate for the customer that I appreciate. He is an absolute pro and deserves recognition for the positive effect he has on the shop. a+++!!
LZ
Linda Zhang
Apr 26, 2023
5.0
I am satisfied with the Compustar security system installation for my Lexus, and going to bring more friends to the place. Everyone is friendly here.
NS
Nasheus s
Mar 20, 2021
1.0
Very rude attitude. Not the slightest effort to work with the customer. They act like they don't even want you there. Never coming here again.
DT
Diego Tachiquin
Nov 30, 2020
5.0
Anthony helped me out by telling me everything I needed. I was in and out of the store really quickly and I will definitely be recommending to my friends.
AG
Alyssa Guerra
Sep 20, 2018
5.0
Absolutely amazing, love his work. Amazing people, and great prices. Definitely recommend to everyone!!!
Frequently Asked Questions About Covina Sound
What is your brand availability?
Our inventory includes a diverse selection of stereo system brands to suit various preferences and needs.
What is your pricing?
For accurate pricing information on your specific project, we encourage you to contact us directly for a personalized estimate.
What is the typical installation time?
Installation times can vary based on our current workload. We can provide you with an estimated timeframe when you reach out to us for more details.
What brands of stereo systems does Covina Sound carry?
Covina Sound carries a diverse selection of stereo system brands including Sony, Viper, Focal, Pioneer, Kenwood, JL Audio, Hertz, Echomaster, AudioFrog, and Compustar.
What are Covina Sound's hours of operation?
Covina Sound is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 6:00 PM.
How can I get a quote or pricing information?
For accurate pricing information specific to your project, please contact Covina Sound directly for a personalized estimate.
What services does Covina Sound offer?
Covina Sound offers car audio and video installation, car alarm and security, boat and marine audio, Harley Bagger audio, radar laser detectors, custom fabrication, DSP audio tuning, off-road LED lighting, installation services, and soundproofing services.
What payment options are accepted at Covina Sound?
Covina Sound accepts American Express, Apple Pay, Cash, Discover, Financing, Mastercard, Visa, and Zelle for payments.
Where is Covina Sound located?
Covina Sound is located at 952 South Glendora Avenue, West Covina, CA 91790, USA.
What are the typical installation times at Covina Sound?
Installation times can vary depending on the current workload; contact Covina Sound for an estimated timeframe.
What nearby dining options are available when visiting Covina Sound?
You can visit King Torta, a Mexican fast food restaurant, or Penny’s Family Restaurant, an American diner, both located near Covina Sound for a meal before or after your appointment.
Are there any pet services near Covina Sound?
Yes, nearby pet services include Diamond L Pet Parlor, a pet groomer and store, and Vine Animal Clinic, a veterinarian hospital, for your pet care needs.
What automotive services are available nearby Covina Sound?
Nearby automotive services include West Covina Total Auto Care for repairs, TireAuthority for tire sales and repairs, and El Guero Tires for tire and automotive accessories.