Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone West Covina #5369 in West Covina, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in West Covina, CA or call us at (626) 967-0584.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Pricing
Several reviews noted that prices are perceived as high compared to competitors, leading some customers to prefer online shopping.
Store Cleanliness
Customers consistently reported that the store was clean and well-organized, contributing positively to their shopping experience.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about rude employees and poor management, indicating inconsistency in customer experiences.
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Hui Chen
Feb 4, 2026
4.0
The young guy Jako/Jacob was so helpful and attentive to assist replacing car battery and answering questions, otherwise I would have to wait half hour for another associate for the battery replacement
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Erin Gallienne
Feb 2, 2026
5.0
I needed a new battery they were able to help me get the right battery and even installed it for me. Staff is helpful, friendly and knowledgable. The store is clean. My Jeep works better than it did with my last battery.
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Kobe Bryant
Jan 20, 2026
5.0
Danny has amazing customer service . He was able to help me find a new battery for my car ,and run different test to really get a better idea on what’s going on with my vehicle .
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Hany Gars
Jan 14, 2026
3.0
They have the most high prices for the car parts
I can find the same parts online with almost 60% lower prices from autozone
I Prefer to buy the parts online because of them very high prices
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Steven Rodriguez
Jan 5, 2026
3.0
Employee was rude with me because I do not know much about cars. And I could not understand the printout from the car, check engine light scanner. If I knew everything about cars, I wouldn’t have to go to AutoZone to ask questions about my car. the employee should be expecting people to not know and have a better attitude. Absolutely ridiculous. I’ll go to O’Reillys from now on.