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Our Lampe Chrysler Dodge Jeep Ram dealership offers new and used cars, trucks and SUVs in the Visalia, CA area. We also offer top-rated auto repair and service plus genuine Mopar parts. If you need financing we offer competitive auto loans. Call us or come by for a test drive. Visit us now!
Feedback on customer service is mixed; while some customers praised the professionalism and helpfulness of staff, others reported rude and unresponsive service.
Sales Experience
Many customers had positive experiences during the vehicle purchasing process, highlighting knowledgeable and low-pressure sales tactics.
Service Quality
There are significant concerns regarding the service department's effectiveness, with multiple reports of unresolved issues and poor communication.
Overall Satisfaction
While some customers expressed satisfaction with their purchases and service, others reported serious frustrations, particularly with ongoing vehicle issues and lack of resolution.
HH
Hbozz
Jan 6, 2026
5.0
Great customer service, I was able to get oil service done without an appointment and it was fairly fast 1 hour in and out.
GJ
gregary johnson
Dec 26, 2025
5.0
They’re truly the best and most amazing team and treat customers like family and they really care about their customers great service team I Thank you 🙏 so much
SF
Susan Fairchild
Nov 25, 2025
5.0
I am extremely pleased with the service provided to me during my recent visit to the service department. I was experiencing electrical problems with my 2022 Chrysler Pacifica. Gilbert Martinez was the service tech assigned to my vehicle. He did an all around great job in taking care of my needs in a timely fashion and getting me back on the road again before I knew it! Not only that but he explained how the dual battery system operated and how I could prevent a similar problem from happening again in the future. Great job!
EF
Ed Fifield
Nov 24, 2025
5.0
Alexis is very professional.
WM
Wendy McGovran
Nov 13, 2025
1.0
Lampe had my Jeep all day called me at the end of the day. Said the problem was fixed. I go in pay for it. Get my key walk out to the parking lot and the issue was still there. The morning shuttle driver almost killed me he was doing 81 in the 65 down 198 very unhappy.