Valvoline Instant Oil Change

Reviews

• MT

  Michael Testa

  1 day ago
  2.0
  I’ve been a Valvoline customer and fan for many years using Valvoline oil in all my vehicles and boats. I was disappointed with my most recent visit for several reasons 1) The wait time was excessive and there seemed to be no real sense of urgency from the staff. From start to finish for only an oil change was well over an hour. 2) The staff did not work cleanly. There was oil spilled all over the engine bay and even down the side of one of my front fenders. Even more, when the old oil was drained it was allowed to drain into the bottom engine bay plastics and now I’m leaving pools of oil on the ground everywhere I park. I expect better considering the price I paid.
• JR

  JOSH Rodelo

  Mar 2, 2026
  1.0
  Way over torqued my lugs Left oil dripping from my truck I used to like this location for an easy oil change. Today I had my oil changed and tires rotated it seems there was some confusion on the torque specs of my lug nuts. The supervising tech told the other technician to torque my lug nuts to 150 pounds. I questioned it and he told me that according to my tire size this was the correct torque. This didn't sit right with me so I contacted my mechanic and my tire installer, I am fairly competent with cars myself In fact the correct torque is 97 lb for aluminum alloy wheels on a 2019 tundra 150 lb would apply only to steel wheels. In short my lug nuts were over torqued by 50% This can cause damage to aluminum wheels brakes or cause lug nuts to sheer off, ect I reached out to customer service to recommend they update their information that it is incorrect and to file a claim Incase damage turned up, I later got a call back from I assume the local supervising tech who stood by his guns of over torquing. I'm now going to have to have everything inspected wish I had gone somewhere else or done it myself. Please be aware
• SA

  Susan Ange

  Jan 3, 2026
  5.0
  This is the best in service!
• MG

  mathias gunderson

  Dec 5, 2025
  5.0
  100% professional especially for younger staff personnel love it @ ALL Valvoline quick stops ✋ they check ✔ everything the youngsters guy's & gal's kick ass awesome service 4sure
• JM

  John Majeski

  Nov 25, 2025
  5.0
  Valvoline oil change ventura is the ONLY place I visit. They don't try and up sell, keep you informed about the oil change.

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