Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Ventura, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South Victoria Avenue location today.
Location
Hours
Reviews
4.2
652 reviews
5 stars
457
4 stars
68
3 stars
28
2 stars
25
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising the staff for being friendly and helpful, while others report rude and unprofessional behavior.
Vehicle Condition
Several customers expressed dissatisfaction with the cleanliness and maintenance of the vehicles, noting issues such as dirty interiors and lack of basic supplies.
Reservation Issues
Numerous reviews highlight problems with reservations, including overbooking and unavailability of reserved vehicles, leading to frustration among customers.
Efficiency
Many customers appreciated the quick and efficient rental process, with some noting that they were able to complete transactions in under 10 minutes.
- DLD.R. LITTLEJOHN2 days ago4.0Typical service.
- KMKatie MooneyJan 6, 20265.0Will definitely always pick Enterprise. Best car rental service out there.
- WSWendy SugiaDec 24, 20255.0Alex and Odell, where do I even start? They are just heaven sent every time I need a vehicle. They are on it down to the car the dates just overall great team to the company. They deserve a raise . They are the reason why I keep going to enterprise .
- WLWalter LarsonDec 17, 20255.0Quick, easy, and without issues.
- ACAmber ClarkDec 7, 20251.0My car was totaled, so I rented a vehicle from Enterprise as a temporary solution. The process seemed straightforward: I provided my ID, insurance information, and payment method. When asked if I wanted to purchase additional insurance, I clearly declined because I already had full coverage through my personal policy and my credit card benefits I even signed the required waiver confirming this. Despite that, I was later charged for the insurance I explicitly declined: $33.74 per day for 11 days, totaling $371.14 in unauthorized fees. My total bill came out to $821.81, and nearly $400 of that amount was unnecessary insurance coverage I neither needed nor agreed to. In other words, Enterprise’s mistake caused me to pay almost double what I should have. I contacted customer service several times, was escalated repeatedly, and even reached out to the district manager, Zach, no response… and his assistant whom resent Zach my documents, and I still have not received any resolution. What appeared to be a simple rental turned into an unnecessary and costly mistake on their part; one that they have yet to acknowledge or correct. Please be cautious: if this happened to me despite clear documentation, it can happen to anyone.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Ventura, CA?
Enterprise Rent-A-Car in Ventura offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
What are the operating hours for Enterprise Rent-A-Car on weekends?
The Ventura location is open from 9:00 AM to 1:00 PM on Saturdays, and from 9:00 AM to 12:00 PM on Sundays.
Where is Enterprise Rent-A-Car located in Ventura?
Enterprise Rent-A-Car is located at 2439 S Victoria Ave, Ventura, CA 93003.
Does Enterprise Rent-A-Car in Ventura offer airport pickup service?
Yes, this location offers airport pick-up services for customer convenience.
What payment methods are accepted at Enterprise Rent-A-Car in Ventura?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car in advance at Enterprise Rent-A-Car Ventura?
Yes, you can reserve your rental car online via their reservation website.
Does Enterprise Rent-A-Car provide any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What nearby beaches can I visit after renting a car from Enterprise in Ventura?
After renting a car, you can visit The Rincon State Beach and Ventura Beach, both popular spots for relaxation and outdoor activities.
Are there convenient gas stations near Enterprise Rent-A-Car in Ventura to refuel your rental car?
Yes, nearby gas stations such as Shell, AMPM, and ARCO are available for refueling and convenience store needs.
What local accommodations are near Enterprise Rent-A-Car in Ventura for travelers?
La Quinta Inn Ventura is a nearby hotel option for travelers looking for accommodation close to Enterprise Rent-A-Car.