Business Details
About
Honda DealerCar DealerUsed Car DealerCar Finance and Loan CompanyCar Leasing Service
Here at Honda Van Nuys, it is our mission to be the automotive home of drivers in the Van Nuys, CA area. We provide a vast selection of new and used Honda vehicles, exceptional car care, and customer service with a smile!
About Keyes Motors Inc:
With a legacy spanning over 75 years, Keyes Motors Inc. stands as a proud, family-owned and operated enterprise. Our footprint extends across Los Angeles, CA, Las Vegas, NV, and Denver, CO. Within our esteemed portfolio, we house renowned dealerships such as Porsche Woodland Hills, Woodland Hills Honda, Chevy Van Nuys, Honda Van Nuys, Centennial Toyota, and Prestige Chrysler, Dodge, Jeep, Ram and Land Rover Flatirons.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitNot available
Location
Hours
Reviews
4.4
2,035 reviews
5 stars
1,612
4 stars
123
3 stars
44
2 stars
31
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff members like Charles, Miguel, and Tracy, highlighting their attentiveness and willingness to help.
Sales Experience
While some customers had positive experiences with sales representatives, others reported issues with transparency and pressure tactics during negotiations.
Service Department
Feedback on the service department was mixed; some customers appreciated the quick turnaround and thorough communication, while others experienced long wait times and poor follow-up.
Facility Quality
The dealership's facility received positive remarks for being clean and well-organized, contributing to a pleasant customer experience.
Communication Issues
Several reviews noted poor communication, particularly regarding updates on service status and follow-ups, leading to frustration among customers.
- RDRed Devil1 day ago1.0At some point one of the mechanics damaged the bottle container where you add the windshield fluid. I didn’t realize until it months later that I noticed that something was leaking under my car. It turns out that one of the mechanics damaged the container that holds the fluid. The manager didn’t want to take full responsibility for their employee mistake and he immediately said NO.. he won’t replaced because is been a while even though I brought to their employee’s attention. I was instructed by Honda Headquarters to speak with the manager.. well it didn’t resolve the issue even though I bought the 10 years warranty. Since it is human mistake and not manufactured issue my 10 years warranty doesn’t apply for this matter.
- ASAlvaro SandovalJan 7, 20265.0Just stop by to look at the Civic SI and I ended up leaving with it from my 2020 to a new 2026 with the great help of Charles!!! He make the deal smooth and easy!!!! You need a car come see Charles!!!!
- SHSandra HerreraJan 1, 20265.0I have a extraordinary experience with my seller representative Victor when beyond explaining my options and helping me get a better deal I will totally recommend Honda and please look for Victor he will help you to the whole process and after the purchase he still checks on me for any concern
- JJJaquoby JosephDec 30, 20255.0⭐️⭐️⭐️⭐️⭐️ Ask for Charles. Seriously. I don’t usually write reviews, but Charles absolutely earned this one. From the moment we connected, he was down to earth, friendly, and incredibly knowledgeable, no pressure, no games, no “salesman energy.” He took the time to actually listen to what I needed, answered every question clearly, and never once made me feel rushed or talked down to. What stood out most was his patience and flexibility. I came in prepared, and instead of trying to redirect or upsell me, Charles respected that and worked with me. Everything was explained clearly, expectations were set upfront, and the process was smooth from start to finish. Buying a car can be stressful, but this wasn’t. That’s entirely because of Charles. If you want someone honest, understanding, and genuinely easy to work with, ask for him by name. You’ll be glad you did. Thanks again, Charles. You made this a great experience.
- DHDulce HernandezDec 26, 20255.0I came in to check out some cars and possibly purchase one. I walked out with a 2023 Honda accord. I got greeted right away by a sales person. Charles Martinez was a pleasure to work with. He was really nice, patient, and professional. He answered any questions and concerns I had. He worked hard to get me the best deal he could. I highly recommend Honda Van Nuys, you will not be disappointed. Thank you again Charles and Honda team!
Frequently Asked Questions About Honda Van Nuys
What types of vehicles does Honda Van Nuys offer?
Honda Van Nuys provides a vast selection of new and used Honda vehicles to customers in the Van Nuys, CA area.
What are the daily operating hours of Honda Van Nuys?
Honda Van Nuys is open from 9:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sunday.
What are the service department hours at Honda Van Nuys?
The service department operates Monday to Friday from 7:30 AM to 6:00 PM, and on Saturday from 7:30 AM to 5:00 PM. It is closed on Sundays.
Does Honda Van Nuys provide vehicle delivery and pickup services?
Yes, Honda Van Nuys offers in-store pickup, curbside pickup, delivery, and no-contact delivery options for customers.
Where is Honda Van Nuys located?
Honda Van Nuys is located at 6001 Van Nuys Blvd, Van Nuys, CA 91401, USA.
What methods of payment are accepted at Honda Van Nuys?
Honda Van Nuys accepts payments by check, credit card, and mobile NFC methods. Debit cards are not accepted.
Does Honda Van Nuys have facilities for customers with disabilities?
Yes, Honda Van Nuys has wheelchair accessible seating and restrooms to accommodate customers with disabilities.
What nearby automotive dealerships are close to Honda Van Nuys?
Nearby automotive dealerships include Van Nuys Keyes Chevrolet, Chevrolet Van Nuys, Keyes Lexus, Keyes Chevrolet, and Van Nuys Kia, providing customers with additional options and services in the area.
How can customers use public transportation to visit Honda Van Nuys?
Honda Van Nuys is near the Van Nuys Station and Metro Busway - Van Nuys Station (Orange), making it accessible by bus and train for convenient transit options.
What nearby dining options are available for customers visiting Honda Van Nuys?
Customers visiting Honda Van Nuys can find nearby dining options such as Pupusas House, a Latin American restaurant and food truck, ideal for grabbing a meal before or after their visit.