AutoZone Auto Parts

4.2
655 reviews

Business Details

16500 Sherman Way, Van Nuys, CA
91406, United States
(818) 779-7865
https://www.autozone.com/locations/ca/van-nuys/16500-sherman-way.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Van Nuys #5496 in Van Nuys, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Van Nuys, CA or call us at (818) 779-7865.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
16500 Sherman Way, Van Nuys, CA
91406, United States

Hours

Reviews

4.2
655 reviews
5 stars
408
4 stars
103
3 stars
57
2 stars
20
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and willingness to go above and beyond to assist.

Staff Performance

Several employees, particularly Claudia, Julian, and Nevaeh, received specific commendations for their exceptional service.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported poor service and unprofessional behavior from certain staff members.

Product Availability

Customers appreciated the availability of parts and the efficiency of service, although there were mentions of stock issues at times.
  • TS
    Trinidad Sandoval
    Jan 22, 2026
    1.0
    7:48 no one’s in the store doors locked they open at 7:30
  • CS
    Chander Sharma
    Dec 18, 2025
    5.0
    Claudia is the best manager ever
  • DM
    Dutch Michaels
    Dec 3, 2025
    5.0
    Prompt and excellent service, knowledgeable staff!
  • DF
    Danielle Franklin
    Dec 3, 2025
    5.0
    Angel was very helpful and knowledgeable about my car and what I can do to fix it. Great employee!!
  • DR
    David Rabb
    Dec 3, 2025
    5.0
    Claudia was the most helpful salesperson. Help me cut my floor mats for my vehicle. I offered to buy them peanut butter sandwiches but she refused and asked for a review instead.

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