Jiffy Lube

3.9
429 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in VALLEJO. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
4300 Sonoma Blvd, Vallejo, CA
94589, United States

Hours

Reviews

3.9
429 reviews
5 stars
237
4 stars
77
3 stars
34
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported issues with service quality, including damaged vehicles and poor communication from staff.

Speed of Service

Several reviews highlighted the quick service, with many customers appreciating the fast turnaround time for oil changes.

Customer Service

Feedback varied on customer service, with some praising friendly staff while others reported rude or unprofessional behavior.

Pricing Issues

Numerous customers expressed dissatisfaction with pricing, citing unexpected charges and upselling tactics.

Management Response

There were mixed reviews regarding management's responsiveness to complaints, with some customers feeling ignored after reaching out.
  • MF
    Muhummad Fasih
    Jan 6, 2026
    5.0
    I want to specifically highlight Natalie, who provided outstanding service. She was professional, patient, and very knowledgeable, and she made the entire experience feel easy and comfortable. Natalie took the time to clearly explain everything, answered my questions thoroughly, and never made me feel rushed. Her customer service truly stood out and reflects very positively on this Jiffy Lube location. I also want to recognize the entire Jiffy Lube team. Although I don’t recall everyone’s names at the moment, every staff member I interacted with was friendly, professional, and efficient. I brought both of my cars in on two consecutive days, and the level of service was consistently excellent each time. Because of the great experience with Natalie and the team as a whole, I will definitely continue coming back.
  • AC
    Adolfo Cruz
    Jan 2, 2026
    3.0
    Falta de atención, de servicio al cliente, no limpiaron las ventanas de mi vehículo no pasaron el Vacuum a la carpeta, del vehículo, no revisaron el filtro de aire del depurador del motor del vehículo! nesecitan mejorar el personal de servicio…
  • PT
    Pierre Tanabe
    Dec 12, 2025
    1.0
    Listen they might not do it often but when they do any type of service on your vehicle check everything after to make sure they either did it correctly or they didn’t miss or damage anything… I would recommend you stay away from this jiffy lube location at the very least. They forgot to put the lug nut back on after they rotated tires and they damaged my oil pan now I have to repair which is costing.me over 1000 dollars . Beware of this place just because it’s a jiffy lube doesn’t mean they hire true professionals
  • PT
    Pierre Tanabe
    Dec 12, 2025
    1.0
    Honestly I have been too many jiffy lubes before but not to judge anyone this place is horrible , upon arrival dude with dreadlocks was rude an annoyed didn’t want to listen to anything I said about my car , secondly didn’t find out till later that when they rotated my tires they forgot to put lug nuts back on had one missing and honestly now that leads me to believe they damaged my oil pan and seal when charging oil because it’s leaking heavily now I honestly wouldn't recommend this place at all. Use at your own risk
  • SB
    Sharyl Brayton
    Nov 26, 2025
    1.0
    Zero stars Got my oil changed 2 weeks ago, wrote a review about my issue. Apparently the owner responded to me, he told me to email him so oil changers can make it right. I emailed and haven’t heard anything back. (It’s been over a week with no response back). I feel it was just a phony response to make it seem like they care about their customers. I’ve still got my check engine light on that came on immediately after an oil change.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service