Enterprise Rent-A-Car

4.2
714 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Vallejo, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Vallejo location today.

Location

Enterprise Rent-A-Car
3270 Sonoma Blvd, Vallejo, CA
94590, United States

Hours

Reviews

4.2
714 reviews
5 stars
479
4 stars
95
3 stars
31
2 stars
30
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were significant complaints about unprofessional behavior and poor communication, particularly from management.

Vehicle Availability

Several customers reported issues with vehicle availability, including receiving different vehicles than reserved and overbooking practices that left them without a car.

Rental Experience

Many reviews highlighted a smooth and efficient rental process, but there were also complaints about vehicle maintenance and cleanliness, with some customers experiencing issues with the cars provided.

Staff Recognition

Specific staff members, such as Demetrius and Michael, received commendations for their exceptional service, contributing positively to the overall customer experience.
  • LE
    Lesley Embuscado
    Jan 5, 2026
    5.0
    Customer service was great! EVERYTHING was great rental return all was hassle free
  • SA
    sydney van atta
    Dec 31, 2025
    1.0
    I would leave 0 stars if I could. DO NOT COME HERE!! They accepted my reservation and I got a email confirmation. I called on the phone saying I am driving from Napa and want to confirm, they said it was all good to go. So I ubered there which costs me 50$, and they told me they don’t have the vehicle I reserved. I go outside and see the car! I ask what is this car out here then? They say it’s “reserved for someone else” and that they “purposefully overbook to account for cancellations.” They did not give me a vehicle and did not compensate me for the 100$ Ubers and 3 hours wasted of my time!
  • ZZ
    ZEPRAT GERNODT (ZEPRATGERNODT)
    Dec 14, 2025
    5.0
    November 24, 2025 9:00 pm Jaala Casey was hero for the day. No need to go into details, but she is definitely an asset to the company.
  • ED
    Effie Dudley
    Dec 5, 2025
    5.0
    They were able to stop me from getting scammed while still on the phone with the scammer who was impersonating enterprise. Their service was excellent from start to finish. Thank God! I highly recommend this company as I have used them for over 43 years.
  • BI
    Bryan Irving
    Dec 4, 2025
    5.0
    Needed a mini van for T-Day family travels. They gave me the Cadillac of mini-vans and could not have made the experience of renting easier! Great job by great people with great vehicles!

Frequently Asked Questions About Enterprise Rent-A-Car

What rental services does Enterprise Rent-A-Car in Vallejo offer?

Enterprise Rent-A-Car in Vallejo offers a wide range of vehicles including cars, vans, and luxury vehicles with flexible rental options and airport pick-up services.

Where is Enterprise Rent-A-Car located in Vallejo, CA?

It is located at 3270 Sonoma Blvd, Vallejo, CA 94590, USA.