Enterprise Rent-A-Car

4.3
908 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Valencia, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Santa Clarita Valencia location today.

Location

Enterprise Rent-A-Car
23275 Magic Mountain Pkwy, Valencia, CA
91355, United States

Hours

Reviews

4.3
908 reviews
5 stars
641
4 stars
102
3 stars
40
2 stars
27
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Bailey, Jeremy, and Megan for their exceptional service.

Vehicle Quality

Feedback indicated mixed experiences with vehicle cleanliness and reliability, with some customers reporting issues like odors and mechanical problems.

Efficiency

Several reviews highlighted the quick and easy rental and return processes, although some customers experienced delays during peak times.

Reservation Issues

There were complaints about not receiving the reserved vehicle type and poor communication regarding availability, leading to frustration for some customers.
  • EP
    Edgar Patlan
    4 days ago
    3.0
    Picking up a rental cars is always a hassle, this one was no different. Expedited check in is supposed to help, obtaining the vehicle still took 2 hours.
  • AV
    Arken Vilyamus
    Dec 14, 2025
    1.0
    Staff member is Phil truly unrespectfull idk why , but never had before with enterprise .
  • MI
    Malisa Inthavong
    Nov 18, 2025
    5.0
    Julie and Kevin were great and treated us well. We got into a car accident the night prior to us getting/needing a rental. When we got to this location, Kevin took care of our reservation details and made the process of renting and returning easy on us so we didn't have to stress any longer. Julie took over and showed us our rental options, walked us through how the car works, and broke down all the nitty gritty for when we return the vehicle later. They treated us with great care and respect. My little family and I are very grateful for the experience with them.
  • MM
    Miguel
    Oct 20, 2025
    5.0
    I had an outstanding experience with Enterprise Rent-A-Car in Santa Clarita! I needed a rental after my Toyota Corolla got a flat, and the team at Enterprise made the process seamless. The staff was friendly, efficient, and went above and beyond to ensure I got a clean, reliable car that suited my needs. The pickup and drop-off were quick, and the pricing was transparent with no hidden fees. Their customer service is top-tier, and I’ll definitely be renting from them again. Highly recommend Enterprise for anyone needing a rental car!
  • FS
    Freddy Sutanto
    Oct 16, 2025
    1.0
    Worst car rental experienced! We were stranded in Valencia due to our car broke down near Valencia and need to be repaired. We come to enterprise around 5pm and rent a car, we get the very uncomfy dodge challenger. 2 days later we are back to Valencia around 4.30, to return the car. But apparently our car still not ready, so we ask the counter if we can change the car to a better and more comfy one. The lady at first said no car available and inform if we wait there might be a return car. So we wait. About 15 minute later i asked, she said they have a few sedan returned and we can exchange our car to another sedan. She asked us to wait cause there’s many other guests on queue. I wait until all the guests finish at 6pm, then asked again. She re check, and just said : sorry we don’t have any other car, so the only option is just extend our dodge. Luckily there’s still a local rental car that opened during that time. We finally rent a camry at other rental car, and returned the Dodge. We only finish everything around 7pm. It’s waisting our time for more than 2 hours and make our rental exceed the time we supposed to return it.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Valencia, CA?

You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks at the Enterprise Rent-A-Car location in Valencia, CA.

What are the operating hours for Enterprise Rent-A-Car in Valencia?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.