Safelite AutoGlass

3.3
516 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Union City area, turn to Safelite AutoGlass . Those in central Union City or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 33432 Central Ave, Safelite AutoGlass Union City repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
33432 Central Ave, Union City, CA
94587, United States

Hours

Reviews

3.3
516 reviews
5 stars
251
4 stars
42
3 stars
24
2 stars
14
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and thorough work.

Communication

Customers appreciated the clear communication regarding appointment scheduling and updates during the service process.

Timeliness

There were mixed reviews on timeliness, with some customers experiencing delays beyond the promised completion times.

Customer Experience

Overall, customers reported a positive experience with the ease of scheduling and the convenience of mobile service, although some expressed frustration with unresolved issues post-service.

Quality Control

Several reviews noted issues with the quality of work, including incomplete installations and damage to vehicles, indicating a need for improved quality assurance.
  • GC
    Gagan C
    4 days ago
    2.0
    The windshield required was supposed to be an OEM product, but an aftermarket item was installed instead. The car was with them the entire day, and this issue was only noticed at the very last minute. Now I have to return to get this corrected. Given this experience, I have offered them only 2 stars...so far.
  • SV
    Sunny Vang
    Dec 4, 2025
    5.0
    Anthony was the one that serviced my RAV4 2008 and was awesome. Quick, straight to the point, professional and kind. Will definitely call this location up again for any future services.
  • AG
    Angelina Goins
    Dec 4, 2025
    5.0
    I had my Toyota Camry broken into Monday at 4 AM and I was upset and couldn’t go to my first day of work. I went to Safelite and the front desk lady . Nyla at Union City Central location was very nice. She took me in right away gave me a discount because she seen what I was going through highly recommend that location. Thank you so much for your guys help.
  • SP
    shrimant patel
    Dec 1, 2025
    5.0
    Had a cracked door glass, with around 4-5 simple clicks, the technician was there the very next day and within 15 minutes replaced my glass
  • JJ
    J J
    Nov 18, 2025
    1.0
    If I can, I will give this shop negative -10000000000000+! I filed a claim to replace the windshield. The first technician came to install the windshield. However, he could not put the left and right strips back because he said the clips were aging and he had to ask the shop to order the clips. After a week, the second technical (called Victor) came to my home to install the clips. However, he said a screw was missing and he would ask the shop to order that again. I am not sure who got the screw lost, the first technician, or the second technician. Before the windshield replacement, everything was fine. More than a week passed, and I never heard anything from the shop regarding the next step. I called the shop, and the shop said they never know they have to order the part. Apparently, Victor didn't notify the shop at all. I called the shop several times, they always said they have to contact the technician first, but I haven't heard back from them. Very frustrated and disappointed!!!!!!!

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Union City provide?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, and more with same-day service and insurance paperwork processing.

Where is Safelite AutoGlass located in Union City?

Safelite AutoGlass is located at 33432 Central Ave, Union City, CA 94587, USA.