Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tustin, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tustin Auto Center location today.
Location
Hours
Reviews
4.4
366 reviews
5 stars
285
4 stars
24
3 stars
11
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals who provided exceptional service.
Rental Process
The rental and return processes were frequently described as quick and hassle-free, although some customers reported long wait times during peak hours.
Vehicle Quality
There were mixed reviews regarding the condition of the vehicles, with some customers receiving clean and well-maintained cars, while others reported issues such as cleanliness and mechanical problems.
Communication Issues
Several customers experienced difficulties with phone reservations and communication, leading to frustration and dissatisfaction.
Location Concerns
The location was noted to be convenient, but some customers mentioned it was small and had accessibility issues.
- SPSamuel PlascenciaDec 30, 20255.0Rented a Car Sunday Morning, was busy and about a hour wait, but the way staff handled it, communication and how easy it was to get the Rental, everything ready, it was amazing. They also got me a ride back to the place where I was staying. As long as you communicate well and have your documents in order everything is smooth and staff is absolutely amazing, will be coming back when im in the Area again .
- JSJennifer SevillaDec 22, 20255.0Shout out to Dylan and his team for being so great during the busiest time of the year – actually, the single busiest car rental day of the year was when I was in. They were efficient, courteous, and responded to challenging customers with so much grace. I left with a renewed hope for humanity lol.
- PVPresley VannDec 21, 20255.0I always pick Enterprise because not only are you close to where I live, I always get great service. I especially like the associate that released the car to me, because he was very experienced in turning off all the driving assist electronic crap. Great service checking out and checking in.
- ALAndre LoDec 16, 20251.0Poor customer service. When trying to make a reservation on the phone, kept getting transferred to a disconnected line. Even after being disconnected twice and telling the third guy it kept getting disconnected when transferred, he transferred anyway. Went in person to reserve, asked if I could drop off at a different location (not even very far, to Tustin). Guy said there'd be a $50 surcharge. When selecting "return to different location" online, the daily rate difference is only $5. Shady!
- ALAsim LatifDec 14, 20251.0The customer service and available rentals quality has deteriorated over time. It used to be a good rental company but no more. At least will not be renting from this location in future.
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Tustin, CA?
Enterprise Rent-A-Car in Tustin is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.
What types of vehicles does Enterprise Rent-A-Car offer at the Tustin Auto Center location?
They offer a wide range of vehicles including cars, vans, and luxury cars to suit errands, repairs, or weekend getaways.
Does Enterprise Rent-A-Car in Tustin provide airport pickup services?
Yes, airport pick up is one of the services offered at the Tustin location.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Tustin?
You can reserve your rental car online at their reservation URL or by calling their local phone number +1 714-838-1189.
What payment options are accepted at Enterprise Rent-A-Car in Tustin?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Tustin offer any discounts for active military members?
Yes, Enterprise Rent-A-Car offers discounts for active military members.
Is Enterprise Rent-A-Car in Tustin a woman-owned business?
Yes, the Tustin Enterprise Rent-A-Car location is owned by women.
What nearby car dealerships are close to Enterprise Rent-A-Car in Tustin?
Nearby car dealerships include Tustin Nissan, Tuttle-Click's Tustin Chrysler Jeep Dodge Ram, Nissan of Tustin, AutoNation INFINITI, AutoNation Ford Tustin, Tustin Mazda, Tustin Toyota, and DCH Tustin Acura.
Are there other car rental agencies near Enterprise Rent-A-Car in Tustin?
Yes, nearby car rental agencies include another Enterprise Rent-A-Car location and Hertz Rent A Car.
What automotive repair and service centers are near Enterprise Rent-A-Car in Tustin?
Nearby automotive repair and service centers include Bodycraft Collision Center, Tustin Ranch Collision Center, Mazda Service Center, Toyota Service Center, and several car dealers offering repairs like Tuttle-Click's and Nissan of Tustin.