Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Tustin #5541 in Tustin, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Tustin, CA or call us at (714) 544-1820.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
751 reviews
5 stars
548
4 stars
96
3 stars
44
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and professionalism, particularly highlighting employees like Steve, George, and Rendal.
Product Knowledge
Several reviews noted the staff's expertise in identifying the right parts and providing solutions for various car issues.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unprofessional behavior from some employees, leading to dissatisfaction.
Service Speed
Customers appreciated the quick service for tasks like battery replacements and part installations, although some mentioned long wait times during busy periods.
- DLDavid LundellDec 24, 20255.0Mr. Joseph Paquette District Manager #5541 Customer Satisfaction AutoZone Dear Mr. Paquette: Lupe, the store manager at this location, and Jaden, an employee, provided outstanding customer service at the AutoZone located at 14460 Newport Ave, Tustin, CA 92780, and I want to formally express my appreciation. I went into the store needing one headlight for my Hyundai SUV. Lupe assisted me in finding the correct headlight, and Jaden volunteered to check all of the lights on the vehicle to make sure everything was functioning properly. During that process, they detected that a brake light was also out, and Jaden replaced it. This level of initiative and attention to detail went well beyond what I expected. It was obvious to me that both Lupe and Jaden are very knowledgeable in all aspects of automotive service. They were detailed and thorough in the way they approached their work, ensuring that nothing was overlooked and that everything was done correctly. Their professionalism and pride in their work were clearly evident throughout the entire experience. Their communication was also excellent. They listened carefully, understood exactly what I was explaining, and responded clearly and directly. Everything was communicated in a straightforward, accurate, and effective manner. I want to thank AutoZone for having such outstanding people as Lupe, the store manager, and Jaden working at this location. I look forward to continuing to do business with this store in the future. Sincerely, David Lundell
- MNMaria NicolasNov 17, 20255.0David R was a very helpful gentle man, he helped replaced my battery in a timely manner.
- KBKandy BenitezOct 3, 20255.0Art was such a great help! He helped me fix my headlight and knew what he was doing! That’s great customer service
- WAWellington A.Sep 26, 20255.0Very good for car needs
- BMBrian MarcusAug 30, 20255.0Great customer service from Brian helping out with a battery replacement and a loose license plate. Quick, knowledgable, and professional.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Tustin, CA?
AutoZone Auto Parts in Tustin is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Can I pick up my order in the store at AutoZone Tustin?
Yes, AutoZone Tustin offers in-store pickup for your ordered auto parts and accessories.
Does AutoZone Tustin provide delivery services?
AutoZone Tustin offers same-day delivery for your convenience.
What types of products can I find at AutoZone Auto Parts in Tustin?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Tustin.
Which automotive brands does AutoZone Tustin carry?
AutoZone Tustin carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Tustin?
You can reach AutoZone Tustin by phone at (714) 544-1820 or email customer.service@autozone.com.
Where is AutoZone Auto Parts located in Tustin?
AutoZone is located at 14460 Newport Ave, Tustin, CA 92780, USA.
Are there any convenient mobile phone stores near AutoZone Tustin?
Yes, several Metro by T-Mobile stores are nearby, offering mobile phone retail services to visitors in the area.
What nearby dining options are available around AutoZone Tustin?
Nearby dining includes Sushi Wasabi, Holé Molé (a Mexican restaurant), The Original Taco Factory, and Tacos Al Carbon, providing a variety of cuisines after your visit.
Are there any convenient stores or gas stations near AutoZone Tustin?
Yes, several 7-Eleven convenience stores and gas stations are located nearby for quick shopping or fuel needs.