Enterprise Rent-A-Car

4.3
465 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tracy, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tracy location today.

Location

Enterprise Rent-A-Car
2995 Naglee Rd, Tracy, CA
95304, United States

Hours

Reviews

4.3
465 reviews
5 stars
324
4 stars
65
3 stars
20
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service and quick responses to issues.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Multiple customers reported problems with reservations, including unavailability of booked vehicles and last-minute cancellations.

Efficiency

Customers appreciated the quick check-in and check-out processes, with many noting minimal wait times.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff and poor handling of customer concerns.
  • MA
    Muzaffer Appapillai
    Dec 24, 2025
    1.0
    Had a very bad experience with this rental center. I will not recommend this place. Staff are not helpful in fixing the problem.
  • JP
    Jerry Paris
    Dec 11, 2025
    5.0
    Great customer service
  • RS
    Rohith Sai
    Dec 11, 2025
    5.0
    Wonderful experience with a day's rental at this location. I had picked up a compact SUV that wasn't spacious enough for luggage and had called the staff at this location to ask for a last minute switch, which they accommodated without hesitation. After the trip, I realized I had signed the contracts with previous car charged for an hour and was pretty disappointed. (Did realize it was a standard practice when switching vehicles) The next day when I returned the vehicle, I asked the staff if they could waive the hourly fee on the first vehicle and they were gracious enough to do so immediately. Really put a smile on my face and made my rental experience special during the holiday season. Thank you for your wonderful customer service. Will surely be back for my next trip rental as well.
  • MT
    Mike Turner
    Dec 10, 2025
    5.0
    Third time using them. The first two times were flawless, but the way they handled a minor issue this last time is deserving of a stellar review. Above and beyond. Thanks guys.
  • HH
    Hal Harris
    Nov 16, 2025
    5.0
    Enterprise personell picked my up my daughter and I at Tracy, CA Airport driving us to the car rental location in Tracy to pickup the car. We drove it for a day and dropped it off at San Francisco, CA Airport to catch a flight home. Great Service, convenient, and friendly personel. We will continue to rent from Enterprise. Hal Harris

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Tracy, CA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Tracy?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.