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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.3
(474 reviews)

Business Details

2995 Naglee Rd, Tracy, CA
95304, United States
(209) 835-3600
https://www.enterprise.com/en/car-rental/locations/us/ca/tracy-303f.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Tracy, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tracy location today.

Location

Enterprise Rent-A-Car
2995 Naglee Rd, Tracy, CA
95304, United States

Hours

Reviews

4.3
474 reviews
5 stars
330
4 stars
65
3 stars
20
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their willingness to go above and beyond to assist.

Reservation Issues

Several reviews highlighted problems with vehicle availability and reservations not being honored, leading to customer frustration.

Vehicle Condition

There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting issues with dirty cars or mechanical problems.

Professionalism

While many staff members were commended for their professionalism, there were instances of unprofessional behavior that negatively impacted customer experiences.
  • MC
    Mario Corral
    3 days ago
    5.0
    These guys are always giving me great customer service I have rented several times here and these guys/gals always really nice!
  • HB
    Hector Buenrostro
    Feb 22, 2026
    5.0
    Customer service was great cars ready to go very clean conditions
  • ES
    Enter Singh
    Feb 16, 2026
    1.0
    There employees ruined my whole day today I have reservations at 9 am but those employees give me vehicles at 11 am we starting from our place at 12 and we are going to South Lake Tahoe for vacation just because of them I’m stuck .and couldn’t reach out on time and I have loss my whole day just because of very rude people working there.I recommend not booking your vehicle from here find someone else .i don’t know who hired these type of people never recommend this place to anyone.very bad experience always they doing same
  • AK
    Ayushmann Khurana
    Feb 16, 2026
    1.0
    I have booked reservations and they said they don’t have vehicles ready cmon why if you don’t have inuff vehicle in the stock why took extra reservation waste my whole day here .better find another rental
  • MC
    melissa Cruz
    Jan 28, 2026
    5.0
    I’m writing this review to help others who are looking into renting from this location. We booked a full-size SUV before checking the reviews, and when I later saw some negative ones, it made me a little uneasy. However, this location turned out to be the best Enterprise we’ve ever rented from! Usually, other locations call a couple of days before pickup, but this one didn’t. It wasn’t a problem though, I called and Nelson answered. He was very kind, professional, and took the time to answer all of my questions. On the day of pickup, Nelson helped us again. Instead of just giving us any vehicle, he showed us four different options, walked us to each one, and asked what we were looking for so he could help us choose the best fit. That level of service was amazing! We ended up choosing a Jeep Wagoneer and absolutely loved it. When we returned the car, another gentleman assisted us and asked how everything went and whether the staff had been helpful and kind, which showed they truly care about their customers’ experience. We had a great experience with this location and will definitely be renting from them again.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Tracy, CA?

Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Tracy?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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