Customer Service
Many customers praised the friendly, knowledgeable, and helpful staff, particularly highlighting individuals like David, Jaime, and John for their exceptional service.
Sales Experience
Overall, customers reported positive experiences during the car buying process, noting the lack of pressure and the professionalism of the sales team.
Service Quality
While many reviews commended the service department for their efficiency and care, some customers expressed dissatisfaction with long wait times and unresolved vehicle issues.
Communication Issues
Several customers reported problems with communication, including discrepancies in pricing and service expectations, leading to frustration.
Mixed Reviews
While many experiences were positive, there were notable negative reviews regarding dishonesty and aggressive sales tactics, indicating inconsistency in customer experiences.