Enterprise Rent-A-Car

Reviews

• DG

  Dorothy Gutierrez

  2 days ago
  5.0
  Lilli and Luke for Thousand Oaks were the best. The help they gave us was so awesome our process went so smooth.
• BS

  Ben Sokol

  Apr 19, 2026
  1.0
  Booked a car. Get there and they didn’t hold the reservation. Literally a Seinfeld skit. Never using enterprise again.
• AB

  Aleksandr Brez

  Apr 10, 2026
  1.0
  I must agree with negative reviews. Booked a car, in a few hours received a phone call that car is not available and I’m in waiting list. Really? 😂
• SC

  Scott Chiu

  Mar 22, 2026
  5.0
  Renting a car with them here has been pretty good experiences. In the most recent one, I did the pre-checking for a faster pickup. Wasn't sure how that would work, but I found myself walking into the office and driving away with the rental car in 3 minutes! Btw, the guy named Luke was pretty cool and helpful.
• MS

  Marie Sepich

  Mar 17, 2026
  1.0
  I reserved a car here with a booking service and when I arrived, the store manager told me that he could not link my driver’s license to an actual address EVEN THOUGH I RENTED FROM A DIFFERENT LOCATION JUST WEEKS BEFORE. I have rented from various enterprise locations AROUND THE COUNTRY hundreds of times over the past two decades without a problem. I have been to this location twice and even the first time the service was EXTREMELY SLOW. I did not feel like arguing with the guy at the front and so I walked two blocks to Hertz and rented a car from them there with no problems at all. I generally have a great experience with Enterprise, but NOT THIS LOCATION.