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Westlake Hyundai

4.0
(448 reviews)

Business Details

3610 E Thousand Oaks Blvd, Thousand Oaks, CA
91362, United States
(805) 719-4361
https://www.westlakehyundai.com/

About

Hyundai Dealer
Westlake Hyundai is a premier local Hyundai dealership in Westlake Village and Thousand Oaks, CA. Stop in today to schedule Hyundai service, shop our inventory of new and used cars for sale, or claim exciting auto financing specials.

Details

  • DeliveryNot available
  • DebitAvailable
  • Onsite servicesAvailable

Location

Westlake Hyundai
3610 E Thousand Oaks Blvd, Thousand Oaks, CA
91362, United States

Hours

Reviews

4.0
448 reviews
5 stars
316
4 stars
21
3 stars
11
2 stars
11
1 star
89

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales staff, particularly Elliot and Greg, for their professionalism, knowledge, and no-pressure approach during the car buying process.

Customer Service

While many reviews highlighted excellent service from sales representatives, there were significant complaints regarding the service department's responsiveness and professionalism.

Transparency Issues

Several customers reported issues with pricing transparency and unexpected charges during the purchasing process, leading to feelings of distrust.

Mixed Service Quality

The dealership received mixed feedback on service quality, with some customers praising the service advisors while others reported poor experiences and lack of follow-up.
  • GI
    Gabriel Isacson
    Feb 23, 2026
    5.0
    My car is in great condition, and the entire process was seamless. Elliot provided great service and personally delivered the car to my door. Very happy with my purchase!
  • LH
    Lauren Heinrich
    Feb 15, 2026
    5.0
    Elliot was so patient and knowledgeable. We appreciate him taking the time with the details and all the changes we threw at home. Demonstrating all the features of the Palisade was very helpful as well. We feel confident that he would be available to answer any questions in the future as well. We would definitely recommend anyone in the market for a car to reach out to Elliot.
  • KK
    Kai Kennedy
    Feb 10, 2026
    1.0
    Do not trust Fernando as a car sales man he miss leads you gives you cars with out disclosing everything you need know for the car. Be carefull just trying to scam you out of more money
  • RD
    Rick Dunaj
    Feb 5, 2026
    5.0
    My experience with Westlake Hyundai was exceptional! From the moment I drove into the parking lot just to look around, my sales person Elliott Fortag greeted me with a smile and no pressure! We took a test drive and he offered me to come back anytime to drive the car more. His knowledge of the car industry is a vital asset for helping the customer without trying to force a sale on them. He is honest and transparent and fights for his clients to get them the best deal! It was truly the best vehicle purchase I have ever experienced! I highly recommend Westlake Hyundai and when you go, be sure to ask for Elliott!
  • SW
    Sean Worthington
    Jan 29, 2026
    5.0
    I had the opportunity to partner with Elliot on the purchase of a new Elantra for my son. I had done considerable shopping and narrowed my price and options to a very narrow margin. I was working to manage my work day while negotiating what I needed, several dealers presented challenges to either my budget or vehicle needs. Enter Elliot, he texted me the evening of my inquiry, it was past closing yet he still responded. He kept his promises and understood my need for an efficient and virtual process. We were close on price and I was stubborn; Elliot remained engaged and sought to create value to make up our small difference in price. In the end, Elliot worked hard and made me feel like I did well on the purchase (let’s face it, we want to feel like we won the negotiation - regardless of reality!) Elliot hand delivered the car 30 miles away to my home and ensured a virtual document process allowing me to transact without a commute - amazing! Elliot embodied true British class and a good bit of American deal making. The finance process was efficient and transparent; a big thank you to Fernando who also represented the company well. I’ve been in sales leadership for 20 years, I feel qualified to recommend Elliot and his team with the highest of confidence.

Brand Certified Facts from Westlake Hyundai

This information is certified by Westlake Hyundai and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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