Business Details
About
Hyundai Dealer
Westlake Hyundai is a premier local Hyundai dealership in Westlake Village and Thousand Oaks, CA. Stop in today to schedule Hyundai service, shop our inventory of new and used cars for sale, or claim exciting auto financing specials.
Details
- DeliveryNot available
- DebitAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
4.0
432 reviews
5 stars
304
4 stars
20
3 stars
10
2 stars
11
1 star
87
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Greg Weiss and Elliot Fortag, for their professionalism, knowledge, and ability to make the car-buying process smooth and enjoyable.
Service Department Issues
Numerous reviews highlighted significant dissatisfaction with the service department, citing poor communication, long wait times, and unresolved issues with vehicle repairs.
Customer Service
While some customers reported excellent service experiences, others faced rudeness and dismissive attitudes from staff, particularly in the service department.
Transparency and Pricing
Several customers expressed concerns about transparency in pricing and unexpected charges during the purchasing process, leading to feelings of distrust.
- TOTrevor Olsen2 days ago5.0About 2 weeks ago I purchased a pre-owned 2025 Hyundai Kona. It was a super easy experience, and like many of the reviews here say, it's because of Elliot. He was kind, funny and just easy to work with. He helped get me a deal I was happy with and gave advice on weather to trade in or not. I opted to not trade in and sold my old car just today. Thank you Elliot for all of your help and being a very kind salesman to my wife and I.
- TTTom TreenJan 5, 20265.0English Elliot was amazing. He got a great deal for me. I did not want to let go of my Toyota Sienna I’d taken such good care of for 13 years but he worked it out and never lost patience with me. Thank you Thousand Oaks Hyundai. Thank you Elliot ! The staff is terrific.
- DBDennis BronkJan 3, 20265.0Thank you, Elliot, for making our purchase experience so easy. Your vehicle knowledge and kindness were well appreciated. I will pass on your good works to others. With all the discounts you were able to get us, I hate to tell others, as they may be seeing you tomorrow. Cheers
- AEAllison EJan 2, 20265.0I recently (on Dec. 31) bought a pre-owned Hyundai Tucson from Westlake Hyundai and had an excellent experience. Yes, what you just read is true! A *huge* part of this was because I had the pleasure of working with Elliot Fortag in sales throughout the whole process. From start to finish, Elliot was professional, respectful, kind, knowledgeable, patient, and had a great sense of humor. He followed up at just the right times, paid attention to the details, and made the whole experience a positive one. He is a total gem! I highly recommend seeing Elliot if (when) you are looking for a Hyundai! I'm happy with the experience and love the car!
- JSJeffrey StastnyDec 26, 20255.0We had looked at many SUV options before deciding to purchase the 2026 Hyundai Pallisade Hybrid Caligraphy. We had visited several dealerships before going to Westlake and being assisted by Elliot Fortag. Elliot consistently took the time to listen to our needs, review our options and thoroughly explain the features of the vehicles we were interested. We greatly appreciated his letting us come to a decision on our time. What service! When we did come to a final decision, he went to our home and picked up our trade in vehicle. We highly recommend seeing Elliot and the rest of the Westlake Team when you are looking for a new Hyundai.
Frequently Asked Questions About Westlake Hyundai
What are the operating hours of Westlake Hyundai?
Westlake Hyundai is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is Westlake Hyundai located?
Westlake Hyundai is located at 3610 E Thousand Oaks Blvd, Thousand Oaks, CA 91362, USA.
What types of payment does Westlake Hyundai accept?
They accept American Express, Android Pay, Apple Pay, Bitcoin, Cash, Check, Contactless Payments, Discover, Financing options, Mastercard, PayPal, and Visa.
Does Westlake Hyundai provide vehicle service and repairs?
Yes, Westlake Hyundai offers onsite vehicle service and repairs, including oil changes.
Can I shop for new and used Hyundai cars at Westlake Hyundai?
Yes, Westlake Hyundai offers an inventory of new and used Hyundai cars for sale, along with exciting auto financing specials.
Does Westlake Hyundai have an online presence where I can learn more?
Yes, you can visit their website at https://www.westlakehyundai.com/ or their Facebook page at https://www.facebook.com/810416745982534.
What nearby car dealerships are located close to Westlake Hyundai?
Nearby car dealerships include McLaren Westlake Village, Alfa Romeo Westlake, Genesis of Westlake, Maserati of Westlake Village, Bentley Westlake, Lamborghini Westlake, and O'Gara Coach Westlake.
Are there any nearby places to visit for refreshments or events around Westlake Hyundai?
Yes, Westlake GranTurismo is a nearby cafe and smoothie juice bar that also offers event planning services, a great spot to visit before or after your dealership visit.
How can nearby luxury car dealerships benefit me as a customer at Westlake Hyundai?
Nearby luxury dealerships like Rolls-Royce Motor Cars Westlake and O'Gara Coach Westlake provide additional options for automotive services, leasing, and luxury vehicle shopping, which could be useful if you are exploring a range of vehicles in the area.
What local wellness or professional services are close to Westlake Hyundai that customers might consider?
Nearby wellness and professional services include Diane Weiss (acupuncture and nutritionist), WholeFrog (massage and doctor), Therapy with Lyle, and Lindsey Cooper, LMFT for counseling and mental health, which customers might find convenient for appointments in the area.