Jiffy Lube

Reviews

• SS

  Sabrina Saona

  Jan 5, 2026
  5.0
  ’ve been bringing my car to this lubrication shop for a while now, and I couldn’t be happier with the service. The staff is professional, honest, and very knowledgeable. They always take the time to explain what my car needs and never try to push unnecessary services. The oil change is quick, the prices are fair, and the overall experience is always smooth and reliable. It’s clear they really care about their customers and their vehicles. I highly recommend this place to anyone looking for trustworthy and high-quality car maintenance.
• SM

  Sofia Mallam

  Jan 3, 2026
  1.0
  I had a routine oil change performed at the Jiffy Lube on Thousand Oaks Blvd on December 26, 2025. Just a few days later, while driving on the 101 freeway, my car suddenly began making loud mechanical noises, the check engine light came on, and the vehicle became completely inoperable. I barely avoided a serious accident and was forced to pull over on the freeway shoulder. The vehicle was towed to a licensed mechanic, who determined that the engine had been severely overfilled with oil, far beyond the acceptable range. This caused catastrophic engine failure and rendered the car undrivable , with damages exceeding $10,000. I contacted the manager at this location and provided photos and documentation from the mechanic. I even offered to allow Jiffy Lube representatives to inspect the vehicle themselves. This was refused. Instead, the manager claimed they followed their internal process and relied on supposed video footage, despite the clear mechanical evidence showing improper service. This experience resulted in a dangerous roadside emergency, total loss of my vehicle, and significant financial and emotional stress. A routine oil change should never lead to this kind of damage. I strongly caution others to think twice before trusting this location with their vehicle.
• JA

  Jeffrey Alvarez

  Jan 2, 2026
  3.0
  This place was my go to place when oil changes were $29.99-$39.99. Way before I realized why it was so cheap. I dont know how long it has been since I came here or since I saw those banners with oil change price. Unfortunately I made the mistake of coming here as I was expecting a super fast and cheap oil change. I normally go to Simi Valley for my oil changes but this time I was short on time and needed a cheap oil change as I was storing my veheicle. This place is anything from fast, especially comparing them to other places that offer fast oil changes and I frequent a few. When I came on a weekend, I thought I would be one of the first ones but there were two cars in front of me. One was actually pulling up so I figured it wouldn't be much longer. Was I wrong, I ended up waiting about 40 minutes...for an oil change. The person who was leaving ended up talking to the specialist for a good 15 minutes, I believe they were trying to up sell her a service. Though there were two employees only, I figured the other person might have gotten started but I dont believe that was the case. Maybe they need two specialists at all time which is common but why spend so much time on one customer knowing there are people waiting and not enough employees. The o ly reason why the 2nd car got there faster is because a third employee showed up and then they got started on the 2nd car. The second issue was the price. I know my Suburban takes 1-3 extra quarts but I ended up paying over $140. At that point I didn't even check to see why, maybe the oil they use is super top knotch and highly priced. If I were contemplating coming here, I'd call in advance to find out the price.
• JC

  JD Clarkson

  Dec 31, 2025
  5.0
  Was amazing they got it done fast and they were very nice. Felt very baller when he drove the car up for me 10/10. I’ll be back
• LL

  Lola

  Dec 25, 2025
  5.0
  The staff at this location is always professional and friendly. They all do a great job!

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