Rocket Carwash

4.1
601 reviews

About

Car WashAuto Detailing Service
Get a cleaner clean at Rocket Carwash where we're using the best-in-class cleaning materials, systems, and more! The more you clean the more you save with our Unlimited Membership plans. One monthly cost, unlimited washes. Visit your local Rocket Carwash today for a quick, quality clean every time!

Details

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  • DebitAvailable

Location

Rocket Carwash
28111 Jefferson Ave, Temecula, CA
92590, United States

Hours

Reviews

4.1
601 reviews
5 stars
379
4 stars
75
3 stars
38
2 stars
22
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rude behavior and aggressive upselling tactics.

Membership Issues

Several reviews highlighted difficulties in canceling memberships and unexpected charges, leading to frustration among customers.

Quality of Service

The car wash quality received mixed reviews, with some customers noting excellent results while others reported damage to their vehicles and inconsistent cleaning.

Amenities

Customers appreciated the availability of cleaning supplies and detailing equipment, which enhanced their car washing experience.

Pricing Concerns

Many customers expressed dissatisfaction with rising prices and perceived reductions in service quality, leading to a negative view of the value offered.
  • PP
    Pete
    Dec 8, 2025
    4.0
    The place is good but the brushes eventually scratch your paint job. My wife's hood is all scratches. She has been going there for 3 years one a week and the front paint is worn out. Too much of a good thing is not always good. If you have a high end paint or car don't go there too often. OK
  • TM
    Tito Moya
    Aug 27, 2025
    1.0
    If I could give zero stars I would. I went in for a 1 time car wash, never consented to any membership, then about 3 months later I see a membership fee charged to my credit card. I was lucky I noticed it. Very sneak / shady practices. I was given a response that my account was taken care of. They cancelled it, but did not refund the 2 months worth of chargers. I guess "taken care of" is a subjective statement. Again, I will not visit or recommend.
  • NL
    Nancy Louis
    Aug 20, 2025
    3.0
    I went here thinking they did the car washing. After I paid I was told where all the supplies is and I said huh. I asked if it was self serve and they confirmed. I got my money back and went else where. I did not see online that it was self serve, so I was disappointed I wasted my time.
  • CL
    Chase van luvender
    Aug 15, 2025
    5.0
    Fast 20 dollars or monthly membership
  • KC
    Kitty is a clown
    Jul 29, 2025
    3.0
    Employees are super cool, however they were pretty grumpy , I wonder if thier boss is a big jerk for them to be snappy at the guests. Legit showed up with a nervous smile and thier frown deepened. It's still the morning,,, I hope theyre okay.