Customer Service
While many customers praised the friendly and helpful staff, there were numerous complaints about rude behavior and aggressive upselling tactics.
Membership Issues
Several reviews highlighted difficulties in canceling memberships and unexpected charges, leading to frustration among customers.
Quality of Service
The car wash quality received mixed reviews, with some customers noting excellent results while others reported damage to their vehicles and inconsistent cleaning.
Amenities
Customers appreciated the availability of cleaning supplies and detailing equipment, which enhanced their car washing experience.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived reductions in service quality, leading to a negative view of the value offered.