Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Sylmar #5491 in Sylmar, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Sylmar, CA or call us at (818) 837-3410.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
480 reviews
5 stars
295
4 stars
91
3 stars
35
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and willingness to assist with car issues, often going above and beyond.
Product Availability
Customers frequently noted that the store had the parts they needed in stock, and appreciated the option to order items if not available.
Mixed Experiences
While many reviews highlighted positive interactions, there were also reports of rude or unhelpful staff, leading to a mixed overall experience.
Efficiency
Several reviews mentioned quick service and efficient processes, although some customers experienced long wait times.
- TCtaku y chapuDec 31, 20251.0They’re kinda racist I mean I speak English but I dodnt have the “American accent” and they started speaking me in spanish out of no clue .
- CPChristopher PattonDec 30, 20254.0Autozone was asking me what they needed to do to earn that fifth star. Answer: I only had an inventory question regarding a trailer plug adaptor. But instead of answering my question, I was told to go to the sales line (5 people deep) and wait. Turns out they were out of stock and they sent me to another store. In the end, I got what was needed but it took much longer than I thought it should have. Be happy with 4 stars...
- SWScott WolffDec 2, 20255.0Very easy to shop here. If you even come close to not been able to find something that they will immediately help you customer service here is fantastic. Staff is very informative and they will go out of their way to locate what it is you're looking for even if it's not in the store they will even provide loaner tools and explain to you how to do the task at hand I was doing some work on my truck and one of them had asked if I had done it before and gave me some tips I was not aware of and it was very helpful I'm very impressed customer service and their knowledge of not only the parts but also how to do the work I highly recommend AutoZone especially this location
- DHDenise HammittNov 22, 20251.0The worst experience I’ve ever had at AutoZone 65-year-old woman goes in to Get help because her check engine engine light came on two young men working at the counter one very tall young man very kind. The other shorter man decided that I was gonna have to use this unit to put under my pedals to figure out what’s wrong with my car, not knowing what I’m supposed to do slams. The battery packed on the counter tells me he can’t help me fortunately, the other patrons that were in the store decided they were gonna help me. I did tell him he needed better customer training. Also he wouldn’t give me his name store number 05491 on Hubbard you could probably figure out who they were. It was 7:30 in the morning when I got there he was a shorter of the two gentlemen very rude, not professional went and hid in the back left me alone. I’ve never been treated so disrespectfully by one of your employees.
- GRGeo RiveraOct 27, 20255.0Raul was so pleasant. He helped with my battery situation. I’m so appreciative that in a time of need he had the compassion to help me with his outstanding customer service. I’m happy.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Sylmar?
AutoZone Auto Parts in Sylmar is open Monday through Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 7:30 AM to 10:00 PM.
What types of automotive products does AutoZone Sylmar offer?
AutoZone Sylmar offers a variety of automotive products including auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Sylmar provide in-store pickup and delivery services?
Yes, AutoZone Sylmar offers in-store pickup and same-day delivery services for customers' convenience.
Which automotive brands can I find at AutoZone Sylmar?
AutoZone Sylmar carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Sylmar?
You can contact AutoZone Sylmar by calling (818) 837-3410 or by emailing customer.service@autozone.com.
Where is AutoZone Auto Parts located in Sylmar?
AutoZone Auto Parts is located at 13480 W Hubbard St, Sylmar, CA 91342, United States.
Are there any nearby gas stations close to AutoZone Sylmar where I can fuel up?
Yes, nearby gas stations include Hubbard Oil Corporation and Chevron Station Sylmar, both convenient options for fueling up before or after visiting AutoZone.
What nearby dining options are available near AutoZone Sylmar?
Customers can enjoy nearby dining options such as MissTakoz, a Mexican restaurant, Yum Yum Donuts for bakery and coffee, and Carnitas Michoacan, which offers Latin American cuisine.
Are there any shopping centers or convenience stores near AutoZone Sylmar?
Yes, Hubbard Shopping Center and Extra Mile convenience store are nearby, offering additional shopping and convenience options for customers visiting AutoZone.
Which services does AutoZone Sylmar offer on-site besides selling parts?
In addition to selling auto parts, AutoZone Sylmar provides tool rental services and supports auto tune-up and brake services.