AutoZone Auto Parts

4.4
184 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Laurel St in Susanville, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Susanville, CA or call us at (530) 257-1195.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
103 Laurel St, Susanville, CA
96130, United States

Hours

Reviews

4.4
184 reviews
5 stars
112
4 stars
45
3 stars
18
2 stars
4
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and going above and beyond to assist with their needs.

Product Availability

The store generally has a wide selection of parts and accessories, although some customers noted occasional stock issues.

Store Cleanliness

The store is reported to be clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlight excellent service, a few customers reported sub-par experiences, particularly regarding staff attentiveness and product availability.
  • CS
    Crystal Schultz
    5 days ago
    1.0
    Not very helpful at all. Left an elderly lady struggling to put her headlight bulb in at night and during it raining after she repeatedly told them she didn’t know how to do this.. I helped her out the bulb in and turned to the two guys in the store and asked them what if this was your mother or wife. They laughed and walked away
  • TJ
    Terri Julian
    Dec 12, 2025
    5.0
    Super helpful
  • DA
    david almarza
    Nov 9, 2025
    5.0
    I’ve had a consistently great experience with AutoZone. The staff are knowledgeable, friendly, and always willing to help whether you’re a seasoned mechanic or just tackling basic car maintenance. They have a wide selection of parts and accessories, and I appreciate how easy it is to find what I need quickly. Their return policy is straightforward, and I’ve never had any issues with ordering online or picking up in-store. Overall, AutoZone is my go-to for car parts and advice—I always leave satisfied and confident in my purchases. Highly recommend!
  • JE
    Jenni Espinosa
    Nov 4, 2025
    5.0
    Excellent customer service! The ladies that helped me were wonderful and very helpful. I always receive prompt, courteous service and they always go the extra mile (lol) to help me. Great job, ladies!
  • SH
    Stacey Horn
    Aug 17, 2025
    5.0
    We had a great experience there. Top notch customer service. I needed a new battery and one of the employees even installed it and was super friendly. I highly recommend Autozone for all of your automotive needs!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours of AutoZone Auto Parts in Susanville, CA?

AutoZone Auto Parts in Susanville is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone provides both in-store pickup and same-day delivery services for your convenience.