Jiffy Lube

3.9
318 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SUNNYVALE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
999 W El Camino Real, Sunnyvale, CA
94087, United States

Hours

Reviews

3.9
318 reviews
5 stars
185
4 stars
42
3 stars
13
2 stars
15
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising fast and efficient service while others highlighted issues with improper work and upselling tactics.

Customer Service

Feedback on customer service was varied; some customers appreciated friendly and helpful staff, while others experienced rudeness and poor communication.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, including feeling overcharged or misled about service costs.

Technical Issues

Multiple customers reported technical problems after service, such as oil leaks and incorrect installations, raising concerns about the quality of work.
  • TB
    Tony B
    Jan 5, 2026
    5.0
    Great team here at the Sunnyvale/Mary Ave. location! All 3 team members I interacted with were extremely kind and professional. From the folks at the front desk to the tech's in the pit, they were outstanding. I’ll be returning just because of this. Keep up the excellent work!
  • JJ
    Jeff Jefferson
    Dec 28, 2025
    3.0
    BYO is $120 for Euro and Jap cars, with canister filter. Because they are not confident in their ability to screw in a single large bolt... that should be the same confidence you have in them. pass
  • HA
    Hermes Alvis
    Dec 24, 2025
    5.0
    Por lo regular hago el cambio de aceite de mi vehículo aquí y lo recomiendo, las personas que trabajan son amables y rápidas, el trabajo que realizan es bueno.
  • DR
    Daniel Rojas
    Dec 24, 2025
    5.0
    El mejor lugar para hacer el cambio de aceite, son muy eficientes y la atención al cliente es excepcional
  • CC
    cynthia
    Nov 14, 2025
    3.0
    quick & good service. i have 130,000 miles on my car; they suggested i get the intermediate service. it was too expensive, IMO, but i needed it done. next time, i would look around more, esp in this economy

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service