Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Sun Valley area, turn to Safelite AutoGlass . Those in central Sun Valley or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 11063 Pendleton St, Safelite AutoGlass Sun Valley repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Many customers praised the professionalism and efficiency of the technicians, highlighting their friendly demeanor and thorough work.
Communication
Several reviews noted issues with communication, including appointment changes without notice and lack of transparency regarding wait times.
Customer Experience
While many customers had positive experiences, some expressed frustration with scheduling issues and customer service, indicating inconsistency in overall satisfaction.
Pricing Concerns
A few customers raised concerns about pricing, including unexpected charges and dissatisfaction with the value received for the service.
Convenience
Customers appreciated the convenience of mobile service and the ease of scheduling appointments online.
SB
Susan Brennan
6 days ago
5.0
Exactly like the commercials! A friendly technician came to my house, replaced my windshield in no time flat. So incredibly easy to set up the appointment on the app and they even handled the insurance.
LM
La’Rue Martin
Feb 24, 2026
3.0
So disappointed in the experience I had with Safelite. My second technician assigned to me was absolutely wonderful. His name was Adrian I really appreciated him. The technician assigned first was rude and never showed up to the appointment. Literally wasted my whole day. Customer service hung up in my face multiple times. I had higher expectations for Safelite. Will definitely use another company next time.
JF
Jordan Fields
Feb 14, 2026
5.0
Seth was outstanding from start to finish. He was well-spoken, kind, and genuinely friendly, which immediately put me at ease. He explained everything clearly, answered my questions without rushing, and handled the whole process with confidence and professionalism. He was also funny in a natural way that made the experience enjoyable instead of stressful. Most impressive was how efficient he was. He worked quickly but carefully, and the results were perfect. Seth represents Safelite extremely well.
LS
LUIS SANCHEZ
Feb 11, 2026
4.0
So I was unable to talk to anyone over the phone when I was making my appointment. I had some questions about the sensor calibration which in turn cost me an additional $495.00 and was over charged when the work was completed. I got them to drop the price to $1000.00 when the original quote was $919.00, 424 plus 495. I will say this, 4 days later when I tried to use my windshield wipers, they were not working. I was able to get a live person on the phone this time and they did find one of the shops that had a tech available to come over and find and fix the issue. Not happy with the price but very satisfied with the warranty work to fix the wiper issue
CL
Carlos Lopez
Jan 29, 2026
1.0
I am writing to express my extreme disappointment and frustration with the service I received today. My original work order specified a maximum wait time of 3 hours. Upon arrival at 11:00 AM, I was told it would actually be 4 hours. It is now 3:25 PM—nearly four and a half hours later—and I have just been informed it will take at least another hour.
A projected 3-hour job has now turned into a 5.5-hour ordeal.
This lack of transparency is completely unacceptable. Because I trusted your initial estimate, I told my daughter not to take her lunch, as I expected to pick her up by 2:00 PM. Instead, I am still sitting here while she is left waiting and hungry.
If you only have one technician available, you have a responsibility to inform customers before they arrive for an appointment. It is incredibly disrespectful to overbook your schedule and expect customers to pay the price for your staffing shortages. I expected much better professional standards than what I experienced today
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Sun Valley provide?
Safelite AutoGlass offers auto glass installation and repair including windshield chip and crack repair, replacement of windshields, door glass, back/rear glass, side glass, as well as power window repairs and windshield wiper replacement.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 11063 Pendleton St, Sun Valley, CA 91352, United States.
What are the operating hours for Safelite AutoGlass in Sun Valley?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile or in-shop services?
Yes, Safelite AutoGlass provides both in-shop and mobile services for convenient auto glass repair and replacement.
Is insurance accepted for auto glass repair at Safelite AutoGlass?
Yes, Safelite AutoGlass works with insurance and provides insurance-approved auto glass repair and replacement services.
What payment options are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Safelite AutoGlass in Sun Valley?
The staff at Safelite AutoGlass speak English and Spanish.
Can I schedule an appointment online for Safelite AutoGlass services?
Yes, you can book an appointment online via their reservation URL: http://safl.it/2CxbKoI
Are there any nearby transit or delivery services to Safelite AutoGlass?
OnTrac, a freight and courier delivery service, is located near Safelite AutoGlass, which may be convenient for receiving automotive parts or deliveries.
What other automotive services are near Safelite AutoGlass in Sun Valley?
Nearby automotive-related businesses include Forgiato for auto customization, 24 Hour Collision Center for auto body repair, Green Light Collision Center for auto customization and repairs, and Anthony's Tires Center for tire repair.
Are there any places for entertainment or shopping near Safelite AutoGlass?
Yes, nearby places include Schecter Guitars Custom Shop for music production and arts, Heybabysocal for women's clothing, and Gam Products for furniture shopping, offering options before or after your visit.
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