Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Sun Valley area, turn to Safelite AutoGlass . Those in central Sun Valley or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 11063 Pendleton St, Safelite AutoGlass Sun Valley repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Many customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their thoroughness and communication throughout the service.
Scheduling Issues
Several reviews mentioned problems with scheduling, including last-minute changes and delays, leading to frustration among customers.
Customer Communication
While some customers appreciated the communication regarding service updates, others felt there was a lack of transparency and responsiveness, particularly regarding follow-ups on issues.
Mixed Repair Experiences
There were reports of both successful repairs and instances where customers experienced damage or dissatisfaction with the quality of work, indicating inconsistency in service outcomes.
Convenience
Customers valued the convenience of mobile service options and the ease of booking appointments online.
CL
Carlos Lopez
Jan 29, 2026
1.0
I am writing to express my extreme disappointment and frustration with the service I received today. My original work order specified a maximum wait time of 3 hours. Upon arrival at 11:00 AM, I was told it would actually be 4 hours. It is now 3:25 PM—nearly four and a half hours later—and I have just been informed it will take at least another hour.
A projected 3-hour job has now turned into a 5.5-hour ordeal.
This lack of transparency is completely unacceptable. Because I trusted your initial estimate, I told my daughter not to take her lunch, as I expected to pick her up by 2:00 PM. Instead, I am still sitting here while she is left waiting and hungry.
If you only have one technician available, you have a responsibility to inform customers before they arrive for an appointment. It is incredibly disrespectful to overbook your schedule and expect customers to pay the price for your staffing shortages. I expected much better professional standards than what I experienced today
WA
Wilbur A
Jan 24, 2026
5.0
Adrian was very efficient and courteous when replacing my windshield. He answered all my questions and concerns.
LN
L “L.” N.
Jan 9, 2026
5.0
Recieved great, prompt service at a high quality. Tech vacuumed all the broken glass out of my vandalized car thoroughly.
EE
Edgar1LA
Jan 8, 2026
1.0
Beware!!! If you can avoid this location due so!! Had 2 vehicles serviced there and 1st vehicle I had them come to my home to replace a door window and the kid broke mechanism so I had to take it to a Bodyshop to do the job right. 2nd vehicle the rear window was replaced but this time I decided to take in to the shop and they broke the tabs to the rear spoiler i can hear wind noise and with the latest rain water leaked in. I’m still waiting on someone named Linda to call me back. Been waiting since late October 2025 👎🏼💩
MM
Michael and Amy Maher
Dec 29, 2025
5.0
Used Safelite for a small window chip in my Jeep windshield. Reasonable quick service at my home during the holiday. The technician (Alex) was great. Explained all the details and process and did a quick and professional job. Thank you!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Sun Valley provide?
Safelite AutoGlass offers auto glass installation and repair including windshield chip and crack repair, replacement of windshields, door glass, back/rear glass, side glass, as well as power window repairs and windshield wiper replacement.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 11063 Pendleton St, Sun Valley, CA 91352, United States.
What are the operating hours for Safelite AutoGlass in Sun Valley?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile or in-shop services?
Yes, Safelite AutoGlass provides both in-shop and mobile services for convenient auto glass repair and replacement.
Is insurance accepted for auto glass repair at Safelite AutoGlass?
Yes, Safelite AutoGlass works with insurance and provides insurance-approved auto glass repair and replacement services.
What payment options are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What languages are spoken at Safelite AutoGlass in Sun Valley?
The staff at Safelite AutoGlass speak English and Spanish.
Can I schedule an appointment online for Safelite AutoGlass services?
Yes, you can book an appointment online via their reservation URL: http://safl.it/2CxbKoI
Are there any nearby transit or delivery services to Safelite AutoGlass?
OnTrac, a freight and courier delivery service, is located near Safelite AutoGlass, which may be convenient for receiving automotive parts or deliveries.
What other automotive services are near Safelite AutoGlass in Sun Valley?
Nearby automotive-related businesses include Forgiato for auto customization, 24 Hour Collision Center for auto body repair, Green Light Collision Center for auto customization and repairs, and Anthony's Tires Center for tire repair.
Are there any places for entertainment or shopping near Safelite AutoGlass?
Yes, nearby places include Schecter Guitars Custom Shop for music production and arts, Heybabysocal for women's clothing, and Gam Products for furniture shopping, offering options before or after your visit.
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Certified February 01, 2026Yext Knowledge Graph
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