Business Details
About
Auto Repair ShopOil Change Service StationCar Inspection StationAuto Body ShopBrake ShopTire ShopAuto Body RepairAuto Detailing Service
We are open and ready to service your vehicle-We have taken extra precautions to keep you and our employees safe. We are servicing all makes and models, but we need to proceed with caution. We cannot perform certain services and diagnostics at this time.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Stockton Honda Service Department
2002 E Hammer Lane, Stockton, CA
95210, United States
Hours
Reviews
3.9
70 reviews
5 stars
44
4 stars
7
3 stars
3
2 stars
3
1 star
13
- NSN. SinghNov 26, 20252.0When i came to drop off my car in the morning the dude who helped me had some really bad attitude and idk if he slept on the wrong side of the bed or something but like you gotta have a smile on your face you get what i mean Your doing customer service the more happy you are the more your customer is going to come back
- SFSanja FinisterNov 13, 20255.0MIKE at the service dept. Is beyond and above kind of tech! Helped me and my son , was very fair,fast and professional! My 1st time here and I will for sure be coming back ! Thank you Mike !
- JAJocelyn AyalaSep 6, 20251.0This was our first time coming here, and unfortunately, it was a very disappointing experience. The customer service was poor from the start. The person who was attending us didnt take the time to explain anything to us, and they didn’t even verify our personal information – which they got wrong. When it came time to pay, we were the first in line, and one of the employees actually told us to go to the cashier. But once we got there, the cashier rudely sent us back, telling us to "get back in line" even though we were already at the front. It was confusing and frustrating, especially since their coworker had just directed us there. To top it off, when it was time to get our key, the staff member helping us took over 15 minutes, while another employee managed to help four other customers in less than 10 minutes. To make things worse, when we finally got the car back, the inside had oil stains. They really need to work on their customer service and internal communication.
- PMPreet MehrokSep 2, 20251.0Deluna Nicholas – Service Advisor (Never take service advice from him) I brought in my 2023 Honda Accord for a tune-up at 10 AM and was told the service would take about 3 hours. Instead, I did not receive my car back until 7 PM — nearly 9 hours later. Throughout the day, I was repeatedly told to “wait one more hour,” which turned the entire experience into a frustrating and inconvenient ordeal. Honest communication from the beginning would have saved me a lot of wasted time.
- ISindira simonAug 2, 20251.0i made an appointment to do my oil change and this guy named jerry helped me in the beginning..i felt like when i told him that the service should’ve been still covered when we bought the car and he didnt like that because he had to go an extra step to look for it..you should also talk to your cashiers for better customer service. all they do back there is flirt with each other. you cant even try and ask them a simple question!!!!
Frequently Asked Questions About Stockton Honda Service Department
Where is Stockton Honda Service Department located?
It is located at 2002 E Hammer Lane, Suite A, Stockton, CA 95210.
What are the operating hours of Stockton Honda Service Department?
The service department is open Monday through Saturday from 7:30 AM to 6:00 PM and closed on Sundays.
Which vehicle brands does Stockton Honda Service Department service?
They service new and used Honda vehicles and also service other brands including Toyota, Nissan, Acura, Ford, and Dodge.
What types of payment are accepted at Stockton Honda Service Department?
Payments accepted include cash, check, Discover, financing, invoice, Mastercard, and Visa.
Are there any certified technicians at Stockton Honda Service Department?
Yes, the team includes six Honda Master technicians and all technicians are Honda certified.
Does Stockton Honda Service Department have accessibility features?
Yes, the facility has a wheelchair accessible entrance, parking, and restroom.
Can I schedule a service appointment online for my vehicle at Stockton Honda?
Yes, you can schedule service appointments online through their website link provided.
What nearby car dealerships are located close to Stockton Honda Service Department?
Nearby car dealerships include Adolfo Mora, Scion Town, Toyota Town, Hammer Lane Volkswagen, and Acura of Stockton, which could be useful for customers seeking new vehicles or parts.
Are there dining options near Stockton Honda Service Department where customers can eat while waiting?
Yes, nearby dining options include Sizzler, El Forastero, IHOP, and Lollicup bubble tea, where customers can enjoy meals or refreshments.
What nearby facilities can customers visit for entertainment or shopping near Stockton Honda Service Department?
Customers can visit Indoor Adventures amusement park for entertainment or retail stores like Mattress Discounters, Mattress Firm Hammer Lane, American Fine Furnishings, Floor & Decor, and Home Living for shopping.