Need a rental car in Stockton, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auto Mall location today.
Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, others reported poor service and long wait times.
Efficiency
Several reviews highlighted issues with efficiency, including long wait times for vehicle pickup and confusion over reservations.
Vehicle Condition
Customers generally appreciated the cleanliness and maintenance of the vehicles, though some reported receiving cars that were not ready or had issues.
Reservation Issues
Multiple customers experienced problems with reservations, including not receiving the booked vehicle and being charged incorrectly.
RP
Roland Phang
Feb 21, 2026
1.0
Horrible customer services. They don't even answer their phones!
LP
Lisa Powell
Feb 12, 2026
5.0
From start to finish, everyone at Enterprise, Stockton CA Auto Mall, was courteous and accommodating. Thank you Enterprise for a great experience!
MC
Mary Carrillo
Feb 11, 2026
5.0
The moment I walked in to Enterprise the staff was very friendly and welcoming. I was given a free upgrade which was so unexpected but greatly appreciated. Returning the vehicle was also a great experience. The staff was very pleasant and returning the vehicle was quick and easy. After this wonderful experience from start to finish, I will rent a vehicle for all my trips and vacations. I will ALWAYS use Enterprise for vehicle rentals. Very very pleased with Enterprise.
AW
Anthony Wandick
Jan 30, 2026
1.0
Worst experience I’ve ever had with Enterprise, and it’s exactly why I don’t usually rent from them.
I arrived at the Stockton Automall location at 2:39 PM and didn’t leave until 3:30 PM. The agent kept telling me the car “needed to be cleaned” and then said it “needed gas.” You’re a rental car company — the car should be ready when the customer arrives. That’s literally the job.
To make it worse, people who arrived before me were given cars and left, while I was just sitting there waiting. The agent went to check on an Altima and then spent 25–30 minutes coming back and forth talking about how it had just been cleaned and now needed gas. Completely unacceptable.
This was terrible customer service, unorganized, and a waste of my time. I finally gave up, took a Lyft to the Sacramento airport, and rented from National instead — where I had zero issues. National would never operate like this.
Do yourself a favor and CHOOSE SOMEWHERE ELSE. Never again, Enterprise.
UA
Uzair Khan Ahmadi
Jan 29, 2026
5.0
Just picked up a car from the auto mall and had an amazing experience from start to finish. Wonderful service, great selection of cars, and a super welcoming atmosphere. The staff was very helpful and professional, especially Seth his customer service was outstanding. He made the whole process smooth, stress-free, and enjoyable. Highly recommend this place if you’re looking for quality cars and top tier service!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Stockton, CA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is Enterprise Rent-A-Car located in Stockton?
Enterprise Rent-A-Car is located at 3003 Auto Center Cir, Stockton, CA 95212, United States.
What are the business hours for Enterprise Rent-A-Car in Stockton?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, and on Saturdays and Sundays from 8:00 AM to 1:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Stockton?
Reservations can be made online at https://www.enterprise.com/en/car-rental-locations/us/ca/stockton-auto-mall-3019.html or by calling +1 209-473-7744.
What payment methods does Enterprise Rent-A-Car in Stockton accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Stockton offer any discounts or special rates?
Yes, they offer great weekend rates and discounts for active military personnel.
What nearby car rental agencies are close to Enterprise Rent-A-Car in Stockton?
Nearby car rental options include Hertz, Hertz Car Rental - Stockton - Auto Center Circle HLE, and Enterprise Truck Rental, providing customers with multiple rental choices in the area.
Are there any nearby car dealerships or sales locations near Enterprise Rent-A-Car Stockton?
Yes, nearby you can find Enterprise Car Sales, Hertz Car Sales Stockton, Toyota Town of Stockton Certified Preowned Center, and several other car dealerships for purchasing vehicles.
What local automotive services are available near Enterprise Rent-A-Car in Stockton?
The Stockton Auto Mall area offers various automotive services such as repairs, parts, tire service, smog checks, and oil change stations including Quick Lane and Hammer Lane Smog Check.
Can I find dining or shopping options near Enterprise Rent-A-Car in Stockton?
Yes, nearby you can visit Charter Way Liquors for shopping and grocery needs, and enjoy local dining at Loncheria Chapala, a Mexican and Tex-Mex food truck.
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