Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Spring Valley.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
483 Sweetwater Road, Spring Valley, CA
91977, United States
Hours
Reviews
4.4
237 reviews
5 stars
183
4 stars
18
3 stars
5
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and knowledgeable, providing exceptional service and clear communication.
Service Speed
While some reviews highlighted quick service, others reported long wait times, indicating inconsistency in service speed.
Quality of Work
Several customers expressed concerns about the quality of work, citing issues such as improper installation and lack of responsibility for damages.
Pricing and Discounts
Customers appreciated the reasonable pricing and availability of discounts, although some felt the service was still expensive.
Management Issues
There were multiple complaints regarding poor management and customer service experiences, particularly related to handling complaints and service delays.
- LFLulu FlattDec 10, 20255.0The folks at Valvoline were very thorough. They inspected the car, topped off fluids as needed, spotted a leaky bolt and replaced it, changed the oil, and put additive into the gas tank, all for a very affordable price plus a discount on the oil change which I obtained online. Exceptional service all around.
- AOAldara ojedaDec 8, 20255.0I recently visited Valvoline for car service, and Fernando, Zeus, and Cassandra were absolutely incredible. They were extremely patient, kind, and knowledgeable. They took the time to explain everything clearly and even taught us more about our car, which we truly appreciated. Their customer service was outstanding — very polite, very respectful — and they even offered helpful discounts. I give them a 10/10. I highly recommend coming to this location and asking for them specifically. They truly deserve recognition and a raise for the amazing job they do. Thank you for making our visit such a great experience!
- JAJoseph ANov 16, 20255.0Service was quick, thorough, and friendly
- LPLatrice PuckettOct 31, 20255.0Gabriel was super quick to get me started, went above and beyond with service and care, even changed a bulb that was out! 11/10
- JGJohn GuimaraesOct 20, 20251.0Beware! This location does not take responsibility for workmanship. 500 miles after having an oil change, somehow plastic melted inside the engine and it's toast! Very nice people on the phone but unwilling to assume responsibility for maintenance errors. If you need your oil change, beware, you may not have a car worth driving after you leave. How does a car get an oil change on day and then have melted plastic in the engine within 500 miles? They reject any responsibility and support. You can't trust shops that do work like this and leave you stranded, you would be better off at another location. $200 oil change and air filter will cost me an engine, shame on companies like this for not taking responsibility for the service they provide. Play the video, in 500 miles, this is what could happen to your car, would you really trust a company that says "Not our fault" when this happens?
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Spring Valley offer?
They offer quick, stay-in-your-car oil changes in about 15 minutes and a wide range of preventive vehicle maintenance services for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Spring Valley?
Monday to Friday, they are open from 7:30 AM to 7:00 PM; Saturday from 7:30 AM to 6:00 PM; and Sunday from 8:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require an appointment?
No, appointments are not required for services at Valvoline Instant Oil Change in Spring Valley.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept credit cards, debit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Spring Valley?
It is located at 483 Sweetwater Road, Spring Valley, CA 91977.
Is the Valvoline Instant Oil Change in Spring Valley a franchise?
Yes, it is a participating franchise location.
Are there any notable nearby automotive service providers around Valvoline Instant Oil Change?
Nearby automotive options include Fast Brakes and Oil Change and Kizer Auto Glass, which offer complementary vehicle repair and maintenance services.
What convenience stores or gas stations are near Valvoline Instant Oil Change in Spring Valley?
Nearby options include Circle K, Rocket, and 76, which are great for fueling up or grabbing snacks before or after your vehicle service.
Are there any nearby places where I can grab a coffee near Valvoline Instant Oil Change?
Yes, there are Starbucks locations nearby where customers can enjoy coffee and snacks while waiting or before their visit.
What other nearby facilities could be useful for visitors to Valvoline Instant Oil Change?
Visitors might find the San Diego County Sheriff office helpful for public services and the CoinFlip Bitcoin ATM and various bank ATMs convenient for financial needs.