Enterprise Rent-A-Car

Reviews

• JW

  Josiah Wang

  Apr 23, 2026
  5.0
  Mattias was SUPER HELPFUL in helping me resolve an issue with my booking. Went above and beyond what he needed to do, even when it wasn’t his problem.
• NR

  Noa “DaPinkCat” Ranoa

  Apr 15, 2026
  5.0
  5 Stars. Great deal. Great car. Great price! I was treated fantastic. Solana Beach Enterprise!!!
• MG

  Matt Gmyr

  Mar 24, 2026
  5.0
  I was the victim of a reckless driver and lost my Toyota Sequoia in a near fatal collision while stopped at a red light, and survived (thank God), and asked the Solana Beach guys for a comparable rental. There wasn’t one immediately available, but they went out of their way to drive a Toyota 4Runner down from Carlsbad (about 20 miles) for me that had just been returned. That made a huge impression on me, and I’m still shaking my head about how good their customer service was for me. Of course the car was in great condition and performed perfectly. I’m super grateful for their care and concern, and highly recommend Enterprise, and especially the Solana Beach location.
• EG

  Elizabeth Gallagher

  Mar 7, 2026
  1.0
  Rented a car, got there, and the rep had left for the day with no explanation so I could not pick up my car. I alerted Support, and a Manager was supposed to call me - no one contacted me. I needed the car first thing in the morning the next day, so I had to scramble to find a new rental with another vendor. 2 other people were also waiting for vehicles that they could not pick up because no one was there. Next reservation at this same Solana Beach location, I rented a Jetta but was given a Sentra, which was a downgrade that I didn’t want, and I was charged the Jetta rate. After, the $418 hold that they placed on my credit card was not dropped (was told it was being dropped immediately), and when I tried to contact Enterprise about it, there was no record of the reservation in my account even though I booked it through my Enterprise account using my loyalty ID. Tried to contact them outside business hours, and there was not even an AI chat in place to attempt to handle the inquiry, and no reps available by phone in Customer Service outside standard business hours. Do not recommend. Service is unreliable, the inventory inadequate, and customer service support nonexistent.
• MT

  Marilyn Tracey

  Feb 19, 2026
  5.0
  The staff in Solana Beach were amazing. When the plan changed they were flexible, kind and supportive.

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