Brand Certified
Enterprise Rent-A-Car
4.3(305 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
5005 Van Nuys Blvd., Sherman Oaks, CA
91403, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(818) 788-7227
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ca/sherman-oaks-32kr.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sherman Oaks, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sherman Oaks location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.3
305 reviews
5 stars
231
4 stars
17
3 stars
8
2 stars
10
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individuals like Max and Gus for their exceptional service.
Convenience
Customers appreciated the easy rental and return process, as well as the courtesy rides offered by the staff.
Mixed Experiences
While many reviews were positive, some customers reported issues with vehicle availability and pricing discrepancies, leading to frustration.
Cleanliness and Maintenance
Most customers noted that the cars were clean and well-maintained, contributing to a positive rental experience.
Communication Issues
Several reviews mentioned poor communication regarding reservations and pricing, leading to dissatisfaction among some customers.
- YMYa Moffett2 days ago5.0The young man that helped me get the Rent-A-Car and set everything up was excellent really can’t speak highly enough about him. The car was in perfect condition., And the pick up and drop off process was very easy highly recommend them
- AAArtFeb 21, 20261.0I would give zero stars if I could. My insurance company made a reservation here, but apparently, a "reservation" means nothing to this establishment. I spent a total of 60 minutes on hold across two separate calls. Both times, I was fed the same scripted lines about how "clean" their vehicles are, yet they couldn't provide a straight answer on whether a car was actually available. When I finally reached a human, they played games claiming the car wasn't there or wasn't available, eventually telling me to just "come and see" rather than checking their system. To top it off, the call disconnected and they didn't bother to call back, forcing me back into the 30-minute hold queue.
- HAhelia aJan 22, 20261.0I took my car to the repair shop 3 months ago. They gave me a car from Enterprise while my car was in the repair shop. Enterprise called me every day to return the car. And finally, after a while of them calling me every day, I returned the car. Now, after 3 months, they are charging me. My worst experience with a rental car was with Enterprise.
- TATina AguilarJan 21, 20265.0Very easy and convenient. Had to get my car repaired, conveniently enterprise was one block up from The service department at Mitsubishi walked in, got a car and drove home. It was that easy.
- JCJesse ChapmanJan 5, 20261.0Called and pre-booked a reservation and my only ask was that they had CarPlay available in the car they said that wouldn’t be a problem, but once I got to the location, suddenly there was no car available that had CarPlay and I was told that the only way to do this was to buy the more expensive SUV option hugely disappointing to be caught in an upsell with no option and a complete unwillingness for the employee I was working with to give a discount because “you were already at the lowest rate.”
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Sherman Oaks?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs and occasions.
Where is Enterprise Rent-A-Car located in Sherman Oaks?
Enterprise Rent-A-Car is located at 5005 Van Nuys Blvd., Sherman Oaks, CA 91403.
What are the operating hours for Enterprise Rent-A-Car in Sherman Oaks?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
How can I make a reservation for a rental car at this location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/ca/sherman-oaks-32kr.html or by calling +1 818-788-7227.
What payment methods are accepted at Enterprise Rent-A-Car in Sherman Oaks?
Acceptable payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any special discounts available at Enterprise Rent-A-Car in Sherman Oaks?
Yes, the location offers discounts for active military personnel.
What nearby automotive services can I find around Enterprise Rent-A-Car Sherman Oaks?
Nearby automotive services include Accurate Smog Check for vehicle inspections and Service Tire Co. for tire repair and maintenance.
What car dealerships are close to Enterprise Rent-A-Car Sherman Oaks?
Universal Mitsubishi, a car dealer and automotive parts and accessories provider, is located nearby for customers interested in vehicles.
Are there medical and dental facilities near Enterprise Rent-A-Car Sherman Oaks?
Yes, several nearby healthcare providers include Harmony Dental of Sherman Oaks, Dr. Arash Nikamal, D.O., and Brigitte Solorzano.
What nearby attractions can I visit before or after renting a car at Enterprise Sherman Oaks?
You can enjoy recreational activities at Sherman Oaks Castle Park, an arcade located close to the rental location.
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