Sullivan's Auto Service & Tire Pros

Reviews

• ER

  Evelyn Rosales

  Apr 22, 2026
  5.0
  They did an excellent job of the repairs that was needed
• RR

  Rick

  Apr 10, 2026
  1.0
  Attempted to get an oil change done at Sullivans and they refused to do the service. Why? Because I provided my own oil and oil filter. Their reasoning is they refuse to use customer provided parts. Why do I need these specific parts used on my car? The oil is a thicker viscosity than OEM (5W30 vs 5W40 motul) and helps reduce engine oil consumption. The oil filter was tested and determined to offer the best filtration for my vehicle(source is an hour long video testing all brands of compatible filter). I have taken the time to do the research and found these are the best parts to keep my vehicle on the road. I could understand the hesitation to use customer provided parts on larger repairs (axles, suspension, etc), but an oil change is simple. One of the advisors even stated he was aware that people who have my car use the exact oil/filter set up for the exact reasons listed above. If me bringing my own oil is that big of an issue then they should have called and told me. I made my appointment online 2 days before the service was to be done and even stated in the comments that i was looking to use my own oil/filter. The lack of communication, respect and how i was treated was so disappointing but not surprising. While this was my first and only attempt to get work done here, my family has brought their cars here for the past couple years and they usually complain of bad service or shady recommendations. One of them took their car in for an oil change recently and was told during the inspection that the front tires were bald and at 0/32. So they got new tires from a different shop and that shop said they were actually at 4/32, not 0. There is a distinct visual difference between bald and low tread. Being a former mechanic and hearing the stories from my family, i had to test them for myself. And they failed in a way i didnt expect. I would never recommend this shop to anyone. Especially if you have a performance car that you care about. DO NOT GO HERE!!! I ended up going down to the street to the dealership to get the service done. Walked in no appointment, told them the situation with the oil/filter and guess what they said... no problem. Did the oil change with my parts and for $20 less than what Sullivans would. You dont have to go to the dealer but definitely dont go to Sullivans.
• NC

  Nicole Collins

  Apr 4, 2026
  5.0
  My experience with Sullivan’s has been great! Chris helped get my extended warranty claim processed quickly and I was able to bring my car home the next day before lunch. He kept me updated and explained clearly what was happening to my car. Absolutely would recommend!
• JD

  john doe

  Mar 31, 2026
  5.0
  This is an unsolicited review I am just very grateful for their work during a stressful time. I had a very good experience with them. They did a wonderful well documented inspection with reasonable quotes and had good communication. This fostered a sense of trust and peace of mind that I just don't have with some other mechanics I have worked with in the past. I would highly recommend them.
• DA

  Domini Anne

  Mar 25, 2026
  5.0
  I brought my Tesla into Sullivan’s Tire and had an outstanding experience. Angie was incredibly generous with her time and knowledge and made sure I left feeling informed and confident, not just serviced. That level of care is rare when it comes to auto maintenance. They also went above and beyond in how they handled everything. Since I had just replaced my tires with them, they comped my alignment, which allowed me to take care of a couple of other issues that needed attention. Angie even walked me through their recommended repairs and helped me prioritize what truly mattered. Everyone I interacted with was patient, kind, and generous with their time, and the complimentary loaner car made the entire process seamless. I left feeling taken care of and a little wiser from the experience . I’ll absolutely be returning to them in the future, and recommend them without hesitation.

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