Many customers praised the exceptional customer service, highlighting staff members like Bobby and Amanda for their attentiveness and support throughout the repair process.
Quality of Work
Overall, customers reported high satisfaction with the quality of repairs, noting that vehicles looked brand new after service.
Communication
Customers appreciated the clear communication regarding repair timelines and updates, which contributed to a smooth experience.
Mixed Experiences
While many reviews were positive, some customers reported issues with repairs not being completed as promised or dissatisfaction with specific interactions.
KM
katie martens
Nov 22, 2025
5.0
I've brought my cat here twice, repaired once. Both were basic body work and work on the struts. The second time, insurance refused to cover anything so I decided to repair it myself to save. However, my car was at Lloyd's for months while insurance ran me in circles. Lloyd's was patient, easy to contact and very reliable. They didn't charge the storage fee that many places would which saved me thousands. When they did fix my car the first time the work was done very well and in a timely manner. I would absolutely use Lloyd's in the future and recommend them.
DD
Danial
Oct 21, 2025
1.0
Brought the car to Lloyd’s to repair damage to my car. It was side swiped by a lady in a big SUV that was texting. When I got the car back, there were defects in the prep and paint. They over sprayed clear on my back vinyl window that is now ruined. My front headlight was missing and they killed my alternator that I have verified proof it was new within 20k miles. They played hot potato with the issue until I gave up. I replaced the head light and alternator on my own dime. The back window is still cloudy as the entire top will need to be removed for it to be fixed. Not happy about my experience here.
DD
Daisy
Aug 1, 2025
5.0
Bobby provided amazing customer service. I received awesome and courteous service both from him, Vanessa, and Madison. Lloyd’s is the go-to collision shop with competitive prices. I suggest coming here.
JM
Joseph Manfredi
Jul 20, 2025
5.0
The repair work was done perfectly and the re-painting matched perfectly.The price was fair and the work was done quickly. Total experience was excellent. They even arranged me a rental car making everything very convenient. If I have any future repairs I will be coming back even though it is not close to where I live.
Frequently Asked Questions About Lloyd's Collision & Paint Center
How long has lloyd's collision & paint center been in business?
Our auto body shop has been serving customers for over four decades, with more than 40 years of experience in the industry.
Do you provide free estimates for auto body work?
We do offer complimentary estimates for all our auto body services.
Are there any special discounts available?
We extend special pricing for seniors and members of the military as part of our commitment to our community.
How long has Lloyd's Collision & Paint Center been operating?
Lloyd's Collision & Paint Center has been serving customers for over 40 years since its establishment in 1984.
Do you offer free estimates for collision repair services?
Yes, we provide complimentary estimates for all auto body and collision repair work.
Are there any special discounts available at Lloyd's Collision & Paint Center?
We offer special pricing discounts for seniors and military members as part of our community commitment.
What are the business hours of Lloyd's Collision & Paint Center?
Our shop is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday 8:00 AM to 12:00 PM, and closed on Sundays.
What types of payment methods do you accept?
We accept American Express, Cash, Discover, Mastercard, and Visa for your convenience.
What auto body services does Lloyd's Collision & Paint Center specialize in?
We specialize in collision repair, auto body work, paint repairs, paintless dent repairs, and frame alignment restoration.
In which languages can I communicate at Lloyd's Collision & Paint Center?
Our team can assist you in both English and Spanish.
How can I contact Lloyd's Collision & Paint Center for inquiries or service appointments?
You can reach us by phone at +1 619-356-6674 or email us at Santee@lloydscollision.com.
What nearby places can I visit before or after my appointment at Lloyd's Collision & Paint Center?
You can visit Three Frogs Beer Company for local craft beers, Sonic Drive-In for a quick meal, or Walgreens pharmacy for any essentials—all located close by.
Are there other automotive repair shops near Lloyd's Collision & Paint Center?
Yes, nearby options include Sparkys Transmission, Bright Tech Auto Services, Baja Auto Works, and Family Auto Service for a range of automotive and transmission repairs.
How can nearby businesses like Haute Pink Studio enhance my visit to Lloyd's Collision & Paint Center?
While your vehicle is being serviced, you can enjoy a haircut or styling at nearby Haute Pink Studio, making the most of your time locally.