Santa Rosa Diesel Injection Sales & Service

Reviews

• AG

  anthony gaddis

  Apr 5, 2024
  1.0
  Have had alot of work done here and lots of money spent and almost all of which has failed. Few months back I had a rear ABS light on and brakes locking up and not disengaging. Took it in and asked for brakes and sensor to be replaced. Brakes were done but not ABS. Was told it was a non issue and to ignore it. Almost immediately my brakes lock up and start smoldering and smoking leaving me without brakes. Take it in again and ask for ABS sensor again. A second time they replace my pads and tell me to ignore abs. Yet again my brakes immediately engage and burn out. Take it in again and ask same thing again with same result which leaves me without brakes a 3rd time. Finally bring it in the 4th time and they finally fix the ABS which does fix the problem. This all happens in a span of a month and a half of not having my vehicle and being put on the road without brakes 3 times. Meanwhile I have a carseat in the back and am trying to take my.2 and a half year old son to daycare while these issues with my brakes are happening. Needless to say it is not safe. Then my fuel lines between injectors start leaking which had been replaced by santa rosa diesel a year and a half prior. When I contacted Dave about it I was told it was a lemon and I should sell it asap. Then he proceed to tell me in these words " this is why we put a year warranty on it, so we can get it out of here and wash our hands of it". To be clear this is a 92 wheeled coach with a 7.3 diesel engine and 90,000 miles on it. The problem isn't the vehicle and it is absolutely not the vehicles fault when the work they did just 18 months prior fails. Then blatantly admit that you botched it just long enough to get out from warranty. Would give negative stars if I could DO NOT GO HERE!
• DB

  Dan Bohn

  Dec 6, 2021
  5.0
  Great work and super nice to me. I've had to call them at least a couple of times with what turned out to be pretty dumb questions. Each time Tony gave me good info to get me going. I knew enough to take off and install my injector pumps but I didn't know lots of little details that matter but they nice and very accurately educated me :)
• BZ

  Brian Zurita

  Dec 11, 2020
  1.0
  I will never recommend them I took they did a terrible job in my truck. And when I called them they didn't want to fixed. It was in the warranty.
• MR

  Martin Rivarola

  Jul 18, 2017
  5.0
  I feel compelled to write this review to share out what was my case and how SR Diesel handle it. I had a $1300 injector service job done on my 1989 Ford F250 7.3 IDI back last November. This summer I wanted to test truck (I bought it less than a year ago) pulling an RV to Cambria on Central Coast. On the way there it was all good, truck running great, pulling rv easily. On the way back, one injector high pressure line starts shooting diesel out in King City. I left it there two nights and and return with new line and injector. Could not do job myself nor a road mechanic and had to tow to shop there, that fixed it. I pull the trailer back to Sonoma Co but truck was not running 100%. Took back to SR Diesel and Tony never hesitated on making it right for me, refunding me my expenses and redoing the injector service job from scratch. First time I had a mechanic not making excuses. I think is not if a mistake was made, we are all humans and make errors on our jobs, but how do you respond and for all at SR Diesel their response was outstanding.