Safelite AutoGlass

4.0
253 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Santa Rosa area, turn to Safelite AutoGlass . Those in central Santa Rosa or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3355 McMaude Place, Safelite AutoGlass Santa Rosa repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
3355 McMaude Place, Santa Rosa, CA
95407, United States

Hours

Reviews

4.0
253 reviews
5 stars
175
4 stars
13
3 stars
3
2 stars
9
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the technicians for their professionalism, friendliness, and efficiency in completing repairs.

Communication

Customers appreciated the clear communication from technicians regarding appointment times and service updates.

Customer Experience

While many had positive experiences, some reported issues with customer service at the reception and problems with follow-up on repairs.

Inconsistency

Several reviews highlighted inconsistencies in service quality, with some customers experiencing poor workmanship or miscommunication regarding parts.

Convenience

The mobile service option was frequently mentioned as a major convenience, allowing customers to have repairs done at home.
  • AL
    Angelina Lewis
    3 days ago
    5.0
    So easy to book and get set up. They were timely. Got the job done super fast. I am extremely satisfied!
  • MC
    Mike Connolly
    Dec 24, 2025
    5.0
    It was very easy to set up an appointment with Safelite. Tyler, the technician, called about 30 minutes before arriving to let me know he was on his way and showed up right at the beginning of the appointment window, which I really appreciated. He was polite, answered all of my questions, and completed the work in under an hour—even in the rain. Great service!
  • AA
    Amy Appleton
    Dec 24, 2025
    5.0
    Matt at the Santa Rosa office was fantastic! The entire experience was stress-free and seeing the beautiful new windshield was wonderful!
  • NB
    Nathanael Blaustone
    Dec 21, 2025
    5.0
    My Jeep had a broken back right window and needed a rear window regulator that’s no longer made, so I ordered one off eBay—and it even had a broken piece. The Safelite technician didn’t give up. He carefully glued and repaired the part, got everything working perfectly, and did it quickly. The service was kind, creative, professional, and truly above and beyond. I’m incredibly grateful and would absolutely recommend Safelite to anyone.
  • CW
    Chelsey Wells
    Dec 14, 2025
    1.0
    I'm So Bummed this Company didn't follow through with repairing damage that was done to my vehicle when getting my windshield replaced. I even gave a five-star review in hopes they would do the right thing. But so much time has passed, after corporate sent me back to try to fix my warranty issue. No communication, at this point I'm just going to cut my losses but make sure my community and family never take their car here. I am so bummed about this experience and will be deleting my five star review :(

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Santa Rosa offer?

Safelite AutoGlass provides windshield repair and replacement, auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Santa Rosa?

Safelite AutoGlass is located at 3355 McMaude Place, Santa Rosa, CA 95407, USA.