Enterprise Rent-A-Car

4.1
218 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2200 Airport Blvd, Santa Rosa, CA
95403, United States
(833) 587-0100
https://www.enterprise.com/en/car-rental/locations/us/ca/santa-rosa-sonoma-county-airport-23rz.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Charles M. Schulz–Sonoma County Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at STS today.

Location

Enterprise Rent-A-Car
2200 Airport Blvd, Santa Rosa, CA
95403, United States

Hours

Reviews

4.1
218 reviews
5 stars
148
4 stars
22
3 stars
10
2 stars
6
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tasha, Jared, and Gio for their exceptional service.

Vehicle Condition

Several reviews noted issues with vehicle cleanliness and maintenance, including dirty cars and mechanical problems.

Reservation Issues

Customers expressed frustration over not receiving the vehicles they reserved, with some reporting significant delays and lack of communication regarding availability.

Efficiency

Positive feedback highlighted the quick and efficient pick-up and drop-off processes at the Santa Rosa airport location.

Mixed Experiences

While many reviews were positive, there were notable negative experiences regarding rude staff and poor customer service at times.
  • JS
    John Scheihing
    Dec 30, 2025
    5.0
    Wish I could give 6 stars! We had a break-in with our rental car from the SFO airport during a very busy period last week and we were looking to swap cars. The manager (Jason) could have not been more helpful and was able to get us into another vehicle during a very trying time. We had lost many thousands of dollars worth of items from our rental car and he could not have been more understanding or accommodating. Thanks so much!
  • DB
    Dusty B
    Dec 5, 2025
    5.0
    I was renting a car for several months and the team here was really helpful in rewriting the contract every month and honoring the rates I booked online. Special shout out to Jared, who helped smooth out all hiccups in the system. Kind and friendly team.
  • LH
    Lynn Howard
    Nov 30, 2025
    5.0
    Very happy with my Enterprise rental experience at STS: Santa Rosa Sonoma airport. Everyone was Polite, efficient, expedient and I had a great car.
  • SJ
    Sam Jones
    Nov 25, 2025
    5.0
    The lady at the front desk was amazing! She was so nice and the process was incredibly easy! Thank you!
  • KJ
    K Jones
    Nov 22, 2025
    5.0
    Picking up and returning our rental was fast and easy. Our rental SUV was exactly what we wanted for our trip. The Enterprise team we met were both friendly, efficient, and personable. Will definitely rent from Enterprise in the future.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Charles M. Schulz–Sonoma County Airport?

You can choose from a wide selection including compact cars, passenger vans, family SUVs, and more.

What are the operating hours for Enterprise Rent-A-Car at this location?

The branch is open daily from 9:00 AM to 11:00 PM.