Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Santa Rosa, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Cleveland Avenue location today.
Location
Hours
Reviews
4.1
444 reviews
5 stars
288
4 stars
56
3 stars
25
2 stars
13
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to assist and provide exceptional service.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Cleanliness and Condition
While many customers received clean and well-maintained vehicles, there were complaints about some cars not being properly cleaned before rental.
Efficiency
Customers appreciated the quick and efficient rental process, although some experienced delays during peak times.
Mixed Experiences
While many had positive experiences, a notable number of reviews reflected dissatisfaction with service quality and management at this location.
- MCMarisha Chilcott2 days ago5.0Had to get a rental car because my own car was squished by snow plow 😩. My insurance worked with Enterprise and The folks at the Enterprise office on Cleveland made it super smooth and easy!
- TSTom Smith6 days ago5.0Great service. Wonderful people
- JRJiko RasoqosoqoJan 6, 20265.0Excellent customer services and car in great conditions
- SSsylvester sanchezDec 27, 20255.0Professional staff who went out of their way to work with us, provided superior service, and genuinely cared about how my family and I accomplished our goals. These guys are awesome and I would even consider changing my travel plans to be able to rent from them again.
- CWCatherine WitmanDec 18, 20255.0The young man who helped was very polite and pleasant
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Santa Rosa, CA?
Enterprise Rent-A-Car is located at 1621 Cleveland Ave, Santa Rosa, CA 95401.
What are the operating hours of Enterprise Rent-A-Car in Santa Rosa?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car on Cleveland Avenue?
You can rent a variety of vehicles including cars, vans, luxury cars, and more.
Does Enterprise Rent-A-Car in Santa Rosa offer airport pickup services?
Yes, they provide airport pickup services for customer convenience.
What payment options are accepted at Enterprise Rent-A-Car in Santa Rosa?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I make a reservation with Enterprise Rent-A-Car at the Cleveland Avenue location?
You can reserve your rental car online through their website or reservation link.
Are there any current promotions or discounts available at Enterprise Rent-A-Car in Santa Rosa?
Yes, they offer great weekend rates that you can book now through their weekend specials page.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car on Cleveland Avenue?
You can visit Third Street Aleworks, a local brewery and pub, or enjoy a meal at Myers Restaurant Supply nearby.
Are there any nearby community services or non-profits near Enterprise Rent-A-Car in Santa Rosa?
Yes, Tzu Chi Santa Rosa, a Buddhist temple and charity organization, is close by and worth visiting.
How can nearby fitness centers benefit Enterprise Rent-A-Car customers in Santa Rosa?
Customers can visit nearby gyms such as Rapoport Performance Institute or Spite Fitness to stay active during their visit.