AutoZone Auto Parts

4.2
345 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Santa Rosa #3352 in Santa Rosa, CA is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Santa Rosa, CA or call us at (707) 542-4037.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1820 Guerneville Rd, Santa Rosa, CA
95403, United States

Hours

Reviews

4.2
345 reviews
5 stars
208
4 stars
69
3 stars
23
2 stars
12
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Daniel, Alyssa, and Ruben for their exceptional service.

Inconsistency

Some reviews highlighted inconsistent customer service experiences, with reports of rude behavior from certain employees and long wait times.

Product Availability

While many customers found the store well-stocked, some expressed frustration over the lack of specific parts and issues with online inventory accuracy.

Professionalism

Several reviews noted a lack of professionalism from some staff members, with complaints about unhelpful attitudes and unprofessional conversations.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences overall, appreciating the knowledgeable staff and efficient service.
  • TS
    Tim Scott
    Nov 11, 2025
    5.0
    This place is in the Zone when it comes to Auto...bros
  • IO
    I Am Offended
    Nov 7, 2025
    1.0
    Just stopped in to get bulk hose and the guy said that you don't carry it. Then he turns and speaks to his coworker in Spanish "he only needs a foot" Since I understand him I returned to favor, in the language that they talk crap about their customers who are not fluent with "I'll just go to Oriellys " It never gets old seeing the horror on their faces when I call them out. Begging me to stay and apologizing is a day late and a sale short
  • JM
    Jordan Morgan
    Oct 21, 2025
    5.0
    Randomly came in for a battery inspection. A young man named Daniel helped me out. Went to 3 different autozones locally and this one was BY FAR the most helpful and customer service friendly. But specifically, Daniel. He was amazing and deserves a raise!!! Great customer service and even better person! Literally took the time to help me out with my specific needs. Daniel, you’re the man!! Cheers
  • LD
    Lynn Dragoman
    Oct 21, 2025
    4.0
    Fast delivery on parts not in inventory
  • ED
    Elsa Dine'
    Oct 21, 2025
    5.0
    Amazing staff. So grateful for their service and efforts whether a lost ignition coil bolt or picking out a battery replacement.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts in Santa Rosa?

AutoZone Auto Parts in Santa Rosa is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located?

It is located at 1820 Guerneville Rd, Santa Rosa, CA 95403, USA.