Jiffy Lube

3.7
242 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SANTA MONICA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
2344 Pico Blvd, Santa Monica, CA
90405, United States

Hours

Reviews

3.7
242 reviews
5 stars
138
4 stars
26
3 stars
12
2 stars
7
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Danny, Esteban, and Roberto for their excellent service.

Service Quality

There were mixed reviews regarding the quality of service, with some customers reporting issues such as incorrect oil changes and upselling of unnecessary services, while others appreciated the thoroughness and honesty of the staff.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing instances of being overcharged or upsold on services that were not needed.

Efficiency

Customers frequently noted the quick service, with many expressing satisfaction at being in and out in a timely manner.

Trust Issues

A number of reviews raised concerns about trust and transparency, with customers feeling misled about necessary repairs and service quality.
  • JB
    Jono Brandel
    Jan 3, 2026
    5.0
    Fast, courteous, and super helpful! Thanks Jiffy Lube team
  • GR
    Ginelle Rivers
    Jan 3, 2026
    5.0
    I went in for a quick oil change on my lunch break and was greeted by Esteban who had such a warm presence from start to finish. He made sure to tell me the concerns about my car in detail and had me in and out in no time. Highly recommend him for employee of the year if that’s a thing at this establishment. :p
  • KF
    Kai Fuji
    Dec 21, 2025
    5.0
    I came in right before they closed and I assumed they would turn me back around. To my surprise, after checking with his crew, Roberto helped me out with a smile. Him and Lizandro got the job done fast and well!
  • AC
    Abdul C
    Dec 14, 2025
    5.0
    Honest service with friendly staff you can trust.
  • DY
    David Yarus
    Nov 26, 2025
    1.0
    I took my van in for an oil change. Long story short, first they over-filled it, then I had to come back. Then they underfilled it, I had to come back. Then they overfilled it again. After returning literally 4 times within 24 hours, I left, with them telling me they put the exact correct amount of oil in this time. One day later, I got a oil levels too high error light and had to take it to the dealership to get fixed, costing me an additional $400. I have been calling customer service since September. They continue to tell me that the location owner will call me. He has not called, since September. I call them once a week, they continue to say, he will call me. He has not called. I am not wondering if I need to take this to small claims court just to get a refund on the service that didn't work. The guys who worked on the car were nice guys, this isn't about them. This is about responsible, respectful business practices.... and I am shocked to have not heard from the location owner yet.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service