Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who provided exceptional service.
Reservation Issues
Several reviews highlighted problems with honoring reservations, including unavailability of reserved cars and discrepancies in pricing.
Discrimination Concerns
There were serious allegations of discriminatory behavior from management towards certain customers, leading to a negative perception of the location.
Efficiency
While some customers noted long wait times, many others appreciated the quick and efficient service during the rental process.
Car Quality
Customers generally reported satisfaction with the cleanliness and condition of the vehicles, although there were occasional complaints about specific issues.