Welcome to Rossi’s Roadside Service since 1962 Family-owned and operated since 1962, we are proud to be Santa Cruz’s Premier Roadside service provider. Fully licensed, bonded and insured, we provide services to residential and commercial customers throughout Santa Cruz County. We have an exceptional fleet of service trucks. Check out our gallery of trucks! One of the longest running and highly respected roadside service provider in Santa Cruz County. If you need roadside services including jumpstarts, battery install, lockouts, fuel deliveries, tire changes and more, choose Rossi’s Roadside Services. Our fully trained drivers are background checked and insured.
Location
Certified by Rossi's Roadside Service • Mar 01, 2026
Certified by Rossi's Roadside Service • Mar 01, 2026
Reviews
3.2
150 reviews
5 stars
75
4 stars
6
3 stars
6
2 stars1
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and unprofessional.
Response Time
Several reviews highlight issues with slow response times, with some customers waiting over two hours for assistance.
Professionalism
While some drivers were praised for their professionalism and helpfulness, others were criticized for being rude and dismissive.
Pricing Concerns
Customers expressed dissatisfaction with perceived high prices and predatory towing fees, particularly in emergency situations.
Service Reliability
There are numerous reports of unreliable service, including drivers not showing up or refusing to assist customers.
PS
Phillip Slaymaker
Feb 21, 2026
1.0
I'm a triple, a member.I need a battery jump.They have this dude with a little white pickup guy.Wears glasses.He came out there with a vice grips with a metal box.He wanted to test my battery.Don't let him do that.They'll go in and destroy the computer.Almost lost my electronics system that is not how you test batteries.
Beware how they come a jumpstart
JL
J Lemaj
Jun 12, 2024
5.0
We’ve dealt with Rossi’s Towing for many years now and continue to be impressed each time. Today Kendrick went above and beyond our call for help with an unexpected dead battery. He kindly checked all our tires and added air as needed and then proceeded to show our three year old all the cool things on his truck :) Rossi’s Towinh and their staff are real gifts to our community when you need help; professional, local and caring
LM
Latino Mandingo
Jul 5, 2018
1.0
After they installed a battery in my car it messed up the electrical system and car stereo. They refuse to take responsibility to fix the issues. Terrible business.
DO
Damian OJEDA
Sep 10, 2017
3.0
Place is thrashed inside amd out
EP
Ellyn Puckett
Aug 31, 2017
5.0
Had to tow my bus across town and got the best service from Arturo and Nicole. Thanks guys!!
Frequently Asked Questions About Rossi's Roadside Service
What types of roadside services does Rossi's Roadside Service provide?
Rossi's Roadside Service offers jumpstarts, battery installation, lockout assistance, fuel deliveries, tire changes, and more.
What are the operating hours of Rossi's Roadside Service?
Rossi's Roadside Service operates daily from 6:00 AM to 11:00 PM.
Is Rossi's Roadside Service a licensed and insured company?
Yes, Rossi's Roadside Service is fully licensed, bonded, and insured to serve residential and commercial customers.
In which areas does Rossi's Roadside Service offer their services?
They provide roadside services throughout Santa Cruz County, including Capitola, Soquel, Live Oak, Aptos, Scotts Valley, and Santa Cruz.
What payment options are accepted at Rossi's Roadside Service?
Rossi's Roadside Service accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I contact Rossi's Roadside Service for assistance?
You can call their main phone at +1 831-475-7377, their alternate phone at +1 800-371-1869, or email rossiwalz@comcast.net.
Where is Rossi's Roadside Service located?
They are located at 203 Capitola Road Extension, Santa Cruz, CA 95062, USA.
Are there any nearby tire shops near Rossi's Roadside Service?
Yes, nearby tire shops include Lloyd's Tire & Auto Care, The Tire Choice, and Holser's Tire Services Inc, which can be convenient for customers needing tire work after roadside assistance.
What local places can customers visit near Rossi's Roadside Service?
Customers might visit nearby places such as Old Holy Cross Cemetery, Between Two Slices Deli for dining, or the City of Santa Cruz community center before or after using the service.
How can nearby services like Santa Cruz All Star Bodyworks complement Rossi's Roadside Service for vehicle care?
After using Rossi's Roadside Service for assistance, customers can visit nearby auto body shops like Santa Cruz All Star Bodyworks for repairs and maintenance to keep their vehicles in top condition.
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Certified March 01, 2026Yext Knowledge Graph
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