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Rossi's Roadside Service

3.2
(150 reviews)

Business Details

203 Capitola Road Extension, Santa Cruz, CA
95062, United States
(831) 475-7377
http://www.rossistowing.com

About

Auto MaintenanceAuto Repair ShopCar Battery StoreTire ShopTruck Repair ShopRV Repair Shop
Welcome to Rossi’s Roadside Service since 1962 Family-owned and operated since 1962, we are proud to be Santa Cruz’s Premier Roadside service provider. Fully licensed, bonded and insured, we provide services to residential and commercial customers throughout Santa Cruz County. We have an exceptional fleet of service trucks. Check out our gallery of trucks! One of the longest running and highly respected roadside service provider in Santa Cruz County. If you need roadside services including jumpstarts, battery install, lockouts, fuel deliveries, tire changes and more, choose Rossi’s Roadside Services. Our fully trained drivers are background checked and insured.

Location

Rossi's Roadside Service
203 Capitola Road Extension, Santa Cruz, CA
95062, United States

Hours

Reviews

3.2
150 reviews
5 stars
75
4 stars
6
3 stars
6
2 stars
1
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful to rude and unprofessional.

Response Time

Several reviews highlight issues with slow response times, with some customers waiting over two hours for assistance.

Professionalism

While some drivers were praised for their professionalism and helpfulness, others were criticized for being rude and dismissive.

Pricing Concerns

Customers expressed dissatisfaction with perceived high prices and predatory towing fees, particularly in emergency situations.

Service Reliability

There are numerous reports of unreliable service, including drivers not showing up or refusing to assist customers.
  • PS
    Phillip Slaymaker
    Feb 21, 2026
    1.0
    I'm a triple, a member.I need a battery jump.They have this dude with a little white pickup guy.Wears glasses.He came out there with a vice grips with a metal box.He wanted to test my battery.Don't let him do that.They'll go in and destroy the computer.Almost lost my electronics system that is not how you test batteries. Beware how they come a jumpstart
  • JL
    J Lemaj
    Jun 12, 2024
    5.0
    We’ve dealt with Rossi’s Towing for many years now and continue to be impressed each time. Today Kendrick went above and beyond our call for help with an unexpected dead battery. He kindly checked all our tires and added air as needed and then proceeded to show our three year old all the cool things on his truck :) Rossi’s Towinh and their staff are real gifts to our community when you need help; professional, local and caring
  • LM
    Latino Mandingo
    Jul 5, 2018
    1.0
    After they installed a battery in my car it messed up the electrical system and car stereo. They refuse to take responsibility to fix the issues. Terrible business.
  • DO
    Damian OJEDA
    Sep 10, 2017
    3.0
    Place is thrashed inside amd out
  • EP
    Ellyn Puckett
    Aug 31, 2017
    5.0
    Had to tow my bus across town and got the best service from Arturo and Nicole. Thanks guys!!

Frequently Asked Questions About Rossi's Roadside Service

What types of roadside services does Rossi's Roadside Service provide?

Rossi's Roadside Service offers jumpstarts, battery installation, lockout assistance, fuel deliveries, tire changes, and more.

What are the operating hours of Rossi's Roadside Service?

Rossi's Roadside Service operates daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from Rossi's Roadside Service

Rossi's Roadside Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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