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Lloyd's Tire & Auto Care

4.3
(580 reviews)

Business Details

303-319 River Street, Santa Cruz, CA
95060, United States
(831) 426-4363
https://locations.lloydstire.com/ca/santa-cruz/303-river-street

About

Tire Shop
Visit Lloyd's Tire & Auto Care for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Lloyd's Tire & Auto Care
303-319 River Street, Santa Cruz, CA
95060, United States

Hours

Reviews

4.3
580 reviews
5 stars
440
4 stars
31
3 stars
16
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were significant complaints about poor service, long wait times, and unprofessional behavior from some employees.

Pricing Transparency

Several reviews highlighted issues with pricing, including overcharging and attempts to upsell unnecessary services, leading to distrust among customers.

Efficiency

Customers frequently reported long wait times for service, with some appointments taking much longer than promised, which negatively impacted their overall experience.

Quality of Work

There were mixed reviews regarding the quality of work, with some customers expressing satisfaction, while others reported mistakes and damage to their vehicles during service.
  • KL
    katy lacki
    4 days ago
    5.0
    I had a very positive experience at Lloyd's tire service. Raphael, Gina and Juan were extremely friendly and accommodating. The prices were convenient and the service was very efficient. I will definitely be going back there in the future.😊
  • PS
    peyton saks
    Feb 9, 2026
    5.0
    ❤️ Sal, best service tech ever! Very cute would recommend
  • AW
    Adam Wade
    Feb 2, 2026
    1.0
    Lloyd’s Tires in Santa Cruz overcharged me! Online total price for Ironman All Country AT2 tires is $743.92. I was charged $921.33.
  • MS
    Maryam Shafaghi
    Jan 26, 2026
    5.0
    I have come to this establishment many times for multiple cars over many years and the staff is always easy-going, helpful, and friendly I came in with a tire they were able to repair quickly for me for only $40 and they came back a couple weeks later, I bought a set of four new tires. I feel that the price is comparable to other places, and I feel comfortable giving them my business.
  • ZL
    Zach Liske
    Jan 23, 2026
    5.0
    Great service in a timely fashion today at Lloyd’s tires. The manager, Rafael, went above and beyond and gave me the right information in working out the communication. Got two new tires on and rotated in about three hours. Highly they recommend?

Frequently Asked Questions About Lloyd's Tire & Auto Care

What services does Lloyd's Tire & Auto Care provide?

Lloyd's Tire & Auto Care offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours of Lloyd's Tire & Auto Care?

The service is open Monday through Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Lloyd's Tire & Auto Care

Lloyd's Tire & Auto Care partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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