Business Details
About
Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Santa Cruz. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call whether to stay in your car or wait in our lounge. In need of a tire rotation, filter, battery, or windshield wiper replacement? Our technicians will get you in and out in a Jiffy, with no appointment necessary. We welcome fleets.
Location
Hours
Reviews
4.0
332 reviews
5 stars
185
4 stars
70
3 stars
22
2 stars
14
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although there were some reports of rude behavior and upselling tactics.
Service Quality
While many reviews highlighted quick and efficient service, there were several complaints about incomplete work, such as not providing the promised services or damaging vehicles.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling it was too high for the services provided, and some reported being charged for unnecessary services.
Trust Issues
A number of reviews indicated a lack of trust in the service provided, with customers feeling they were upsold or charged for services not rendered.
- YSYasin StanikzaiJan 4, 20261.0I took my car to GP Jiffy Lube for an inspection, and they overcharged me significantly. They said they were using original wiper blades but replaced them with non-original ones at a very high price. In short, they were not honest and it felt like a scam.
- DKDavid KapellasDec 26, 20255.0Great service...They checked my transfer case and gear box oil also. I wouldn't have thought to do that
- DFDrew FehlmanDec 21, 20251.0They shorted me a quart the oil was barely touching the dip stick, I had to buy another quart of oil just to top it off.
- CAClaudia ArciniegaDec 15, 20255.0Best costumers services 👌
- CPCaius ProbstNov 25, 20255.0Went in for an oil change, service was quick. They also refilled the air in my tires when I mentioned they were a little flat. They overfilled it by about a quart, but when I brought it back they did a whole new oil change for free, filling it to the correct level.
Frequently Asked Questions About Jiffy Lube
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What types of automotive maintenance services does Jiffy Lube in Santa Cruz offer?
Jiffy Lube in Santa Cruz provides oil changes, windshield wiper and filter replacements, fleet services, tire rotations, and preventive vehicle maintenance.
Do I need to make an appointment for vehicle service at Jiffy Lube in Santa Cruz?
No, Jiffy Lube welcomes customers without appointments and can service your vehicle promptly.
How long does a typical oil change take at Jiffy Lube in Santa Cruz?
An oil change can take 15 minutes or less, though additional services may add more time depending on your visit.
What are the hours of operation for Jiffy Lube in Santa Cruz?
Jiffy Lube is open Monday to Friday 8:00 AM to 7:00 PM, Saturday 8:00 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM.
Does Jiffy Lube in Santa Cruz provide fleet vehicle services?
Yes, Jiffy Lube services fleet vehicles and accepts most fleet credit cards and participates with major fleet management companies.
What payment methods are accepted at Jiffy Lube in Santa Cruz?
Jiffy Lube accepts American Express, Discover, MasterCard, Visa, cash, and various contactless payment options including Apple Pay and Samsung Pay.
Are there any coupons available for services at Jiffy Lube in Santa Cruz?
Yes, coupons are available but vary by location; please check jiffylube.com for current offers for the Santa Cruz store.
Where is Jiffy Lube located in Santa Cruz and what are some nearby places of interest?
Jiffy Lube is located at 1705 Soquel Ave, Santa Cruz, CA. Nearby places include Safelite AutoGlass for automotive glass services, and Subway for a quick meal.
How can the nearby USPS post office be helpful when visiting Jiffy Lube in Santa Cruz?
After servicing your vehicle at Jiffy Lube, you can conveniently access the USPS post office nearby for any shipping or mailing needs in the same area.
Are there places to eat or relax near Jiffy Lube on Soquel Ave in Santa Cruz?
Yes, Subway and Van Cafe are nearby places where customers can grab food or relax while their vehicle is being serviced at Jiffy Lube.