Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Water Street in Santa Cruz, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Santa Cruz, CA or call us at (831) 425-1247.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
361 reviews
5 stars
203
4 stars
75
3 stars
35
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees like Brian and Luis for going above and beyond.
Product Availability
Customers noted a good selection of parts and the ability to order items not in stock, although there were some complaints about receiving incorrect parts.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service, unprofessional behavior, and issues with returns or refunds.
Store Environment
The store was generally described as clean and organized, but some customers reported unprofessional behavior from staff.
- BJbill jayDec 31, 20251.0With the oncoming storm coming I decided to buy some new windshield wipers. The only wipers left were $ 80.00 but at any price I knew they were needed. The next morning around 7:40 am i in stoped by again to see if he could install them. I believe he was the manager. He flat out refused saying he was alone. Seconds later the clerk who sold them to me came to the front.. the store just opened maybe one person in the store. I’m 82 year old disabled veteran. with a long drive ahead of me. This would have taken seconds to install.
- EWErica WirthDec 4, 20255.0I had an amazing experience at this AutoZone. I was trying to go to work, and realized that my battery had died. After jumpstarting it I drove to AutoZone, my battery was not easy To replace because it was Jerry rigged in there in some weird way. The manager was super kind and helped me. I was in a hurry to get to work, He helped me find what I needed quickly and helped me replace it as well. Couldn't ask for a better customer service. Made a stressful situation a heck of a lot less stressful
- DRdavid regueraNov 21, 20254.0I originally ordered a part for my 2006 Chevy Cobalt and received apart for a Chevy Silverado. Through FedEx. I brought it back to AutoZone and was refunded immediately I didn't have to ship it back or nothing
- SFSebastian FernandezOct 8, 20251.0Hace 5 minutos fui a comprar una bateria para mi auto y me atendieron péssimo. Nunca me atendieron tan mal.
- JWJun WuSep 9, 20255.0Very good customer service! Accidently lost receipt,REP Angeo help me a lot for the returning
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Santa Cruz?
AutoZone Auto Parts in Santa Cruz is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Santa Cruz, CA?
It is located at 1114 Water St, Santa Cruz, CA 95062, United States.
What types of products can I find at AutoZone Auto Parts on Water Street?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery?
Yes, AutoZone Auto Parts offers both in-store pickup and same-day delivery services.
What are some of the top brands available at AutoZone Auto Parts in Santa Cruz?
Brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Santa Cruz for customer service?
You can call them at (831) 425-1247 or email customer.service@autozone.com.
Are there any options for curbside pickup or in-store shopping at AutoZone Auto Parts?
Yes, AutoZone Auto Parts offers curbside pickup as well as in-store shopping options.
What are some nearby places I can visit before or after shopping at AutoZone Auto Parts?
Nearby places include Allbright's Donut Shoppe for a cafe experience, M.G. Sushi for dining, and Montgomery's Barber Shop for grooming services.
If I’m visiting AutoZone Auto Parts, what nearby financial services are available?
Nearby financial services include Tom Powers - Seabright Mortgage, Brent Edwards - Mortgage Professional, Comerica Bank, and O'Brien Insurance Services.
How can nearby automotive and repair businesses assist me along with AutoZone Auto Parts?
Nearby automotive services such as Precision Mercedes and Subaru of Santa Cruz offer repair and dealership services that complement the parts and accessories from AutoZone Auto Parts.