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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Santa Clara area, turn to Safelite AutoGlass . Those in central Santa Clara or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2555 Lafayette St., Safelite AutoGlass Santa Clara repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.3
308 reviews
5 stars
162
4 stars
17
3 stars
8
2 stars
6
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for their professionalism and quality of work, although there were notable complaints about poor customer service and communication.
Scheduling Issues
Several reviews highlighted problems with appointment scheduling, including missed appointments and lack of communication regarding delays.
Cleanliness and Care
Multiple customers reported that their vehicles were returned in a dirty condition, with debris left inside after service.
Customer Support
There were numerous complaints about unresponsive customer service, including difficulties in reaching representatives and lack of follow-up on issues.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
- JMJane McQueeny2 days ago5.0Dameon, our technician at Santa Clara, was specifically great. His technical know-how to explain issues to us and get them resolved was perfect. The way we needed to fix our window was not straightforward and Dameon went above and beyond to figure out what we could do to get our window fixed that day. Genuinely helpful problem solving skills. Cherry on top, he had a great attitude.
- RVRev Gloria ValerioJan 1, 20265.0On Christmas 🎄 Eve I made it home 🏡 safe but my jeep 🚙 did not, as I was parking there was a truck parked in the carport area in the fire zone and as I was backing up the truck suddenly went into reverse and almost hit the front of my jeep 🚙 😬causing me to lose my attention long enough to hit my storage unit and thereby shattering 🫨my back window 🪟 😵 So on Christmas 🎄 I went online and made an appointment with Safelite who I have used before and they had an appointment for Saturday morning to repair the window 🪟. Juan the tech came out and did a wonderful job and I am back on the road....no broken glass anywhere, it's like nothing ever happened. Thank ❤️ 😊 goodness for Juan and Safelite!
- TDtrung diepDec 29, 20255.0Very nice snd easy. Scheduled my glass repair online and a technician showed up at my doorstep and started the work. Overall everything turned out great.
- KCKaty ChangDec 16, 20251.0Got my windshield replaced here. The replacement itself was fine, but the counter attendant was shockingly rude. My card went into fraud protection, and while I was trying to fix that, she made me feel threatened, like I’d never get my keys back. $1,200 isn’t a big deal, but her attitude made me feel threatened and scared.I never go back, and I wouldn’t recommend this location to anyone.
- AYAlicia YoungDec 12, 20255.0It is EXACTLY what the commercials say. The entire process from start to finish was so simple I was shocked. They have a waiting area inside with chairs & tables while your car window is being worked on. I was able to set up everything online, or threw my insurance app. My schedule can be stupid crazy and I have the worse time management. I literally had to reschedule my appointment time and date and it was pretty much "last minute" I felt bad BUT NO PROBLEM. They are very accommodating. Do great work, explained everything and I was in and out fast. Make sure you drive ALL THE WAY TO THE BACK AND THEN CONTINUE AROUND TO THE RIGHT BACKSIDE OF THE LOT. YOU WILL START TO SEE THERE VANS WITH THE SAFELITE LOGO. THEN YOU WILL SEE THE SIGN. If I can find it so can you.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Santa Clara offer?
Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.
Where is Safelite AutoGlass located in Santa Clara?
Safelite AutoGlass is located at 2555 Lafayette St., Suite 122, Santa Clara, CA 95050.
What are the operating hours of Safelite AutoGlass Santa Clara?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile or in-shop services?
Yes, Safelite AutoGlass offers both in-shop and mobile auto glass repair and replacement services in the Santa Clara area.
What payment options are accepted at Safelite AutoGlass?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Safelite AutoGlass provide any warranty on their windshield repairs?
Yes, windshield repairs come with a national lifetime warranty at Safelite AutoGlass.
Is Safelite AutoGlass wheelchair accessible and do they require appointments?
Yes, the location has a wheelchair-accessible entrance and requires appointments. Online estimates are also available.
Which nearby automotive repair shops can customers visit alongside Safelite AutoGlass?
Nearby automotive repair options include Fast Undercar Inc, Bloom Auto Collision & Repair, JR. Alignment Tires Corporation, J R Collision and Tires, Sounds of Speed Performance, MAT BMW & Imports, City Automotive, Precise Auto Care, AAA Collision Repair, AAA Alignment, Oller Bros, Calabazas Automotive, Pit Row, Exclusive Auto Collision, Body and Frame Specialist, and Fix Auto Santa Clara East.
Are there any car detailing or window tinting services near Safelite AutoGlass?
Yes, customers can find JB Mobile Detailing and AAAAs Window tint near Safelite AutoGlass for car detailing and window tinting services.
What nearby stores can customers visit for home goods and furniture when visiting Safelite AutoGlass?
Nearby stores include VM Flooring and more for home goods and carpeting, Kitchen Reface Depot and Artistic Upholstery for furniture and related services, and Russell's Furniture for retail furniture options.