Safelite AutoGlass

3.3
308 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Santa Clara area, turn to Safelite AutoGlass . Those in central Santa Clara or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2555 Lafayette St., Safelite AutoGlass Santa Clara repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2555 Lafayette St., Santa Clara, CA
95050, United States

Hours

Reviews

3.3
308 reviews
5 stars
162
4 stars
17
3 stars
8
2 stars
6
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the technicians for their professionalism and quality of work, although there were notable complaints about poor customer service and communication.

Scheduling Issues

Several reviews highlighted problems with appointment scheduling, including missed appointments and lack of communication regarding delays.

Cleanliness and Care

Multiple customers reported that their vehicles were returned in a dirty condition, with debris left inside after service.

Customer Support

There were numerous complaints about unresponsive customer service, including difficulties in reaching representatives and lack of follow-up on issues.

Mixed Experiences

While some customers had positive experiences, others reported significant frustrations, indicating inconsistency in service quality.
  • JM
    Jane McQueeny
    2 days ago
    5.0
    Dameon, our technician at Santa Clara, was specifically great. His technical know-how to explain issues to us and get them resolved was perfect. The way we needed to fix our window was not straightforward and Dameon went above and beyond to figure out what we could do to get our window fixed that day. Genuinely helpful problem solving skills. Cherry on top, he had a great attitude.
  • RV
    Rev Gloria Valerio
    Jan 1, 2026
    5.0
    On Christmas 🎄 Eve I made it home 🏡 safe but my jeep 🚙 did not, as I was parking there was a truck parked in the carport area in the fire zone and as I was backing up the truck suddenly went into reverse and almost hit the front of my jeep 🚙 😬causing me to lose my attention long enough to hit my storage unit and thereby shattering 🫨my back window 🪟 😵 So on Christmas 🎄 I went online and made an appointment with Safelite who I have used before and they had an appointment for Saturday morning to repair the window 🪟. Juan the tech came out and did a wonderful job and I am back on the road....no broken glass anywhere, it's like nothing ever happened. Thank ❤️ 😊 goodness for Juan and Safelite!
  • TD
    trung diep
    Dec 29, 2025
    5.0
    Very nice snd easy. Scheduled my glass repair online and a technician showed up at my doorstep and started the work. Overall everything turned out great.
  • KC
    Katy Chang
    Dec 16, 2025
    1.0
    Got my windshield replaced here. The replacement itself was fine, but the counter attendant was shockingly rude. My card went into fraud protection, and while I was trying to fix that, she made me feel threatened, like I’d never get my keys back. $1,200 isn’t a big deal, but her attitude made me feel threatened and scared.I never go back, and I wouldn’t recommend this location to anyone.
  • AY
    Alicia Young
    Dec 12, 2025
    5.0
    It is EXACTLY what the commercials say. The entire process from start to finish was so simple I was shocked. They have a waiting area inside with chairs & tables while your car window is being worked on. I was able to set up everything online, or threw my insurance app. My schedule can be stupid crazy and I have the worse time management. I literally had to reschedule my appointment time and date and it was pretty much "last minute" I felt bad BUT NO PROBLEM. They are very accommodating. Do great work, explained everything and I was in and out fast. Make sure you drive ALL THE WAY TO THE BACK AND THEN CONTINUE AROUND TO THE RIGHT BACKSIDE OF THE LOT. YOU WILL START TO SEE THERE VANS WITH THE SAFELITE LOGO. THEN YOU WILL SEE THE SIGN. If I can find it so can you.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Santa Clara offer?

Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located in Santa Clara?

Safelite AutoGlass is located at 2555 Lafayette St., Suite 122, Santa Clara, CA 95050.