Jiffy Lube

4.1
334 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationWindshield RepairJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in Santa Clara. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2795 El Camino Real, Santa Clara, CA
95051, United States

Hours

Reviews

4.1
334 reviews
5 stars
215
4 stars
52
3 stars
10
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor service and upselling tactics.

Service Quality

Several reviews highlighted issues with service quality, including mistakes during oil changes and lack of thorough inspections, leading to customer dissatisfaction.

Efficiency

Many customers appreciated the quick service and efficiency, with several noting that they were in and out within a short time.

Pricing Concerns

There were complaints about high prices and unexpected charges for services, with some customers feeling pressured into unnecessary upsells.
  • AS
    anil kumar Sharma
    Dec 28, 2025
    5.0
    Supportive and friendly
  • JC
    Jacqueline corrales
    Dec 5, 2025
    5.0
    This is the best jiffy lube I’ve been to everyone is really kind and helpful. I recently moved an hour away but still come to this specific location because they do such a good job. Jessica the manager is the best.
  • VV
    venkat raghavan V
    Nov 27, 2025
    1.0
    Poor service. The messed up with oil change and over fill the oil that caused engine damage. They also didn’t inform me about the mess. Finally when I drove 50 miles I started noticing smoke from engine.
  • YZ
    Yizhong Zhang
    Nov 26, 2025
    1.0
    Sit in the waiting room for 10min and there was no one in the front desk. 3 technicians came and go, all seems trying to look somewhere else and avoid eye contact with me. Don’t know if they want to do business or not
  • HC
    Haoching Chang
    Oct 12, 2025
    5.0
    Great service and nice people

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service