Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Santa Clara, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Steven's Creek Blvd. location today.
Location
Hours
Reviews
4.4
642 reviews
5 stars
476
4 stars
68
3 stars
32
2 stars
20
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Ruby, Charles, and Monita.
Vehicle Quality
Feedback on vehicle conditions was mixed; while some customers received clean and well-maintained cars, others reported issues with high mileage and cleanliness.
Reservation Issues
Several customers experienced problems with reservations, including overbooking and unavailability of reserved vehicles, leading to frustration.
Pricing Concerns
Some reviews mentioned that prices were perceived as high, with a few customers expressing dissatisfaction with the value for money.
Overall Experience
Despite some negative experiences, many customers reported positive overall experiences, citing efficient processes and willingness to assist.
- YRYami RosiJan 2, 20261.0Horrible car service. My dad had bought a car from here for my brother and he passed sway a week after and my dad couldn’t return the car so me and my partner at the time decided to take over the lease and change the car. This was in 2020 of February. A year later I had to get the car fixed. The amount of issues my car had because enterprise didn’t do diagnostic on the car. They claim that they did but my struts had to be changed and my car was never in the snow. I’ve had to waste about $4,000 fixing the car up. I’ve owned Honda and Toyota and never have I ever had all these amount of problems. I called and they just dismissed the issues the car has. These people drive the cars around and use them to go home and go to work. Never again will I be buying from this company.
- JSJohn SaavedraDec 31, 20255.0Buenos autos Buen servicio Precio justo
- JMJess McCauleyDec 27, 20255.0Rented a vehicle to take my mom to Santa Cruz (she has trouble getting in my lifted truck) and we got great service, a perfectly functional vehicle for our needs, and a great value (purchased through Priceline). I will use them again, if needed!
- RSRicky SanchezDec 11, 20254.0Meet my needs and help provide an awesome vehicle for our family trip to Washington state. Rental representative was very insightful on assisting with the right selection on the vehicle. Added bonus we had a lot of leg room with no issues along our drive. The Enterprise team on Steven's Creek Blvd. in San Jose are awesome and the return process is very convenient and easy to follow steps. Which, made it hassle free. Definitely, would rent again and recommend this location. Thank you!
- PRPete RandazzoNov 27, 20255.0I have been in the sales and service industries for decades and the level of service that I received at Enterprise exceeded my expectations. My experience with Enterprise in Santa Clara was amazing! iMary was excellent with recommending the extra coverage for road accidents. That’s where my story begins. I left the lot without taking the coverage recommended by iMary and decided to turn around and get it. Boy, am I glad I did! As it turned out, I had a scrape on the freeway that could have cost me plenty! Well, I called the service desk and informed them of the incident and they were very accommodating and made a difficult (and somewhat embarrassing) situation very easy and, dare I say, pleasant. From Shelly, the manager to Matt who exchanged my car for me to, of course, iMari who convinced me to purchase the extra coverage. They all made what could have been a very expensive and bad experience into a very seamless and even pleasant one. Thank you, Enterprise team for going the extra mile for me and giving exceptional customer service! This is what good old fashioned service is about. Gratefully, Pete Randazzo Santa Clara, Ca
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Santa Clara?
Enterprise Rent-A-Car is located at 4517 Stevens Creek Blvd, Santa Clara, CA 95051.
What types of vehicles can I rent at Enterprise Rent-A-Car on Stevens Creek Blvd?
They offer a wide range of vehicles including cars, vans, and luxury cars for flexible rental options.
What are the operating hours of Enterprise Rent-A-Car during weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, it is open on Saturdays from 9:00 AM to 1:00 PM and closed on Sundays.
How can I book a rental car from Enterprise Rent-A-Car at Stevens Creek Blvd?
You can reserve your rental car online via their reservation URL or by calling their local phone number at +1 408-246-2100.
Does Enterprise Rent-A-Car offer discounts for active military members?
Yes, they provide discounts for active military personnel.
What payment methods are accepted at Enterprise Rent-A-Car?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What nearby dining options are available close to Enterprise Rent-A-Car?
Nearby dining options include Lock Chun Restaurant for Chinese food, El Amigo Burrito for Mexican cuisine, and Omee J Fusion Sushi Bar and Grill for sushi lovers.
Are there any nearby automotive services or dealerships around Enterprise Rent-A-Car?
Yes, nearby automotive services include Enterprise Car Sales, Maserati of Stevens Creek, Genesis of Stevens Creek, and Mercedes-Benz of Stevens Creek.
What local attractions or services can I visit near Enterprise Rent-A-Car while in Santa Clara?
You can visit the Silicon Valley Aquarium Society, enjoy entertainment at Flashback concert venue, or relax at nearby spas like Allee Massage and Saigon Spa.