Enterprise Rent-A-Car

Reviews

• RT

  Ramil Tonguia

  Feb 22, 2026
  4.0
  I like the the enterprise the only concern is the deposit, its take too long to get back. The refund for the deposit should be refunded back as soon as the car is returned, not to wait 3- 5 business days before they will return.Thank you.
• MR

  Mohan Raj

  Jan 24, 2026
  5.0
  The service was excellent and the agents were very courteous and friendly.
• UU

  Uk Roileka (Ulukivaiola)

  Jan 15, 2026
  5.0
  I recently got into a car accident and needed a rental through my insurance. I originally selected the Enterprise location near my job, but I’m glad I was assigned to this location instead. At first, I was given a minivan that was too big, and I was told I could exchange it if needed. I returned the next day to switch to a smaller car, but that vehicle ended up being too uncomfortable to drive, so I came back again on the third day to exchange it. Lai (I believe that was his name) was very transparent both times about whether my insurance would fully cover the rental or if I would have to pay extra. He was honest about the limited vehicle availability since many people were returning from vacation, and he reassured me that it was completely okay to come back if I wasn’t comfortable with the car. Lai and the team were kind, understanding, and professional throughout the process. He even joked about me taking the convertible, but I declined because of the gas mileage.
• YR

  Yami Rosi

  Jan 2, 2026
  1.0
  Horrible car service. My dad had bought a car from here for my brother and he passed sway a week after and my dad couldn’t return the car so me and my partner at the time decided to take over the lease and change the car. This was in 2020 of February. A year later I had to get the car fixed. The amount of issues my car had because enterprise didn’t do diagnostic on the car. They claim that they did but my struts had to be changed and my car was never in the snow. I’ve had to waste about $4,000 fixing the car up. I’ve owned Honda and Toyota and never have I ever had all these amount of problems. I called and they just dismissed the issues the car has. These people drive the cars around and use them to go home and go to work. Never again will I be buying from this company.
• JM

  Jess McCauley

  Dec 27, 2025
  5.0
  Rented a vehicle to take my mom to Santa Cruz (she has trouble getting in my lifted truck) and we got great service, a perfectly functional vehicle for our needs, and a great value (purchased through Priceline). I will use them again, if needed!

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