Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone El Camino Real in Santa Clara, CA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Santa Clara, CA or call us at (408) 247-3525.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
729 reviews
5 stars
393
4 stars
143
3 stars
54
2 stars
26
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with many praising helpful staff like Oscar and Wily, while others report rude and unprofessional behavior from certain employees.
Product Knowledge
Several customers highlighted the staff's knowledge about products, particularly regarding batteries and parts, although some noted inconsistencies in service.
Store Cleanliness
The store is generally described as clean and well-stocked, contributing positively to the shopping experience.
Staff Attitude
There are numerous complaints about staff attitudes, with reports of rudeness and lack of assistance, particularly during busy times.
Return Policy Issues
Customers expressed frustration with the return policy and experiences, citing inconsistent information and poor handling of returns.
- XZXiaofeng Zhou1 day ago1.0Bad experience unfriendly and uninformed staff wasted half an hour waiting.
- GMGaurav Mehta2 days ago1.0Placed an online order. Got an email saying ready for pickup. I went to the store 20mins away by car. They said they don’t have it and they refunded. What’s the point of saying ready for pickup if they don’t have it.
- EFEdgar FloresDec 2, 20251.0Really poor customer service. Sent me to look for the thing I was looking for when I was the only customer, and I was looking for a garage container and they told than they don't customer garage container.
- MMmdaniher1976Nov 25, 20255.0Got a battery yesterday so much help from Oscar explaining the difference between the agm and different batteries. He even offered to carry it out for me What a great experience
- FAFrancisco ArnaudNov 9, 20251.0When I arrived, two employees saw me but acted as if I wasn’t even there. Eventually, an older man with a beard helped me, but he was rude and behaved like he was doing me a favor just by processing my payment. Very disappointing customer service.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular business hours for AutoZone Auto Parts in Santa Clara?
AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturdays from 7:30 AM to 8:00 PM, and Sundays from 8:00 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Santa Clara?
AutoZone Auto Parts is located at 2355 El Camino Real, Santa Clara, CA 95050.
Which phone numbers can I use to contact AutoZone Auto Parts?
You can call AutoZone at (408) 247-3525 or toll-free at 1-800-288-6966.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts including brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
Which well-known brands does AutoZone sell?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there any nearby automotive repair or tire shops close to AutoZone Auto Parts?
Yes, nearby automotive-related shops include A-1 Tires and Wheels Santa Clara Auto Repair, Meineke Car Care Center, and KeyMe Locksmiths.
Can customers visit restaurants or bars near AutoZone in Santa Clara?
Absolutely, nearby dining options include Andy's Bar-B-Que, ISO Beers, Lupita's Taqueria, and Buffalo Wild Wings for great meals before or after your auto parts shopping.
What nearby facilities are available for health and wellness near AutoZone Auto Parts?
Close to AutoZone, you'll find facilities like Central Medical Center, MADabolic Santa Clara gym, Movement Health Science Physical Therapy, and Smita J Rodrigues DDS dental office.
How can I shop online or get more information about AutoZone Auto Parts?
You can shop online or learn more by visiting the AutoZone Santa Clara location webpage at https://www.autozone.com/locations/ca/santa-clara/2355-el-camino-real.html or call customer service at customer.service@autozone.com.