Need a rental car in Santa Barbara, CA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Santa Barbara location today.
Feedback on customer service is mixed; while many praised friendly and helpful staff, several reviews highlighted rude behavior from management and poor handling of reservations.
Reservation Issues
Numerous customers reported problems with confirmed reservations not being honored, leading to frustration and disappointment.
Vehicle Quality
While some customers appreciated the cleanliness and selection of vehicles, others experienced issues with vehicle condition and availability.
Efficiency
Many reviews noted quick service and efficient processes, particularly during busy times, although some customers experienced delays.
DD
David
Jan 3, 2026
5.0
Good staff, good car. Having a downtown location is great -- I don't have to go to the airport. I don't consider Enterprise low priced, but it is worth it.
TT
talaven
Dec 28, 2025
5.0
Great selection of cars and very clean.
CR
Chris Russell
Dec 27, 2025
3.0
Had a confirmed reservation, but no cars were available when I got there. I think this is more a fault of Enterprise's rental software that let me schedule a car that wasn't there, but it's still really disruptive to have happen.
JJ
Jordan Juarez
Nov 27, 2025
1.0
I don't recommend it.
HH
Heather
Nov 10, 2025
5.0
Great spot to rent a car! Faster and a little cheaper than renting from the airport location and the staff were fast, helpful, and friendly. This is my new favorite rental location!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available at Enterprise Rent-A-Car in Santa Barbara?
Enterprise Rent-A-Car offers a wide range of vehicles including rental cars, vans, and luxury cars to suit various needs.
What are the operating hours for Enterprise Rent-A-Car Downtown Santa Barbara?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 2:00 PM, and Sunday from 9:00 AM to 1:00 PM.
How can I book a rental car with Enterprise Rent-A-Car in Santa Barbara?
You can reserve your rental car online at Enterprise's website or by calling their local phone number at +1 805-966-3097.
What payment options does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment methods.
Does Enterprise Rent-A-Car offer any special weekend rental rates?
Yes, Enterprise offers great weekend rates which you can book through their weekend specials webpage.
Is Enterprise Rent-A-Car accessible for airport pick-up services in Santa Barbara?
Yes, Enterprise provides airport pick-up services to make your rental experience more convenient.
Can I find Enterprise Rent-A-Car near notable landmarks or attractions in Santa Barbara?
Enterprise Rent-A-Car is located near the historical building El Andaluz, making it easy to pick up your rental car while exploring local landmarks.
What nearby places can I visit before or after renting a car at Enterprise in Downtown Santa Barbara?
You can visit nearby spots such as The Vintage Fox antique and thrift store, or enjoy dining at Chad's American restaurant before or after your car rental.
Are there any nearby services related to car maintenance close to Enterprise Rent-A-Car?
Yes, Curbside Auto Repair and Service and Santa Barbara Volkswagen are nearby if you require automotive repair or services during your visit.
Does Enterprise Rent-A-Car in Santa Barbara offer services in multiple languages?
The Santa Barbara location primarily offers services in English.