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Jiffy Lube

4.4
(770 reviews)

Business Details

2025 N Tustin Ave, Santa Ana, CA
92705, United States
(714) 834-0470
https://www.jiffylube.com/locations/ca/santa-ana/1303

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in SANTA ANA. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Details

  • Requires appointmentNot available

Location

Jiffy Lube
2025 N Tustin Ave, Santa Ana, CA
92705, United States

Hours

Reviews

4.4
770 reviews
5 stars
600
4 stars
54
3 stars
26
2 stars
23
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the fast, friendly, and professional service they received, with many noting the efficiency of the oil change process.

Customer Experience

Several reviews highlighted excellent customer service, with staff being described as helpful, courteous, and knowledgeable.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that labor costs were too high and that upselling was inappropriate.

Mixed Experiences

While many had positive experiences, a few customers reported issues with service quality and communication, leading to dissatisfaction.
  • DM
    Domingo Mendoza
    4 days ago
    1.0
    I Was exited to get in and out quickly but sadly that was not the case I was asked if I wanted to replace a cap when I said yes they assured me it would be there in 20 mins and an hour and half later still nothing I asked 3 times and they kept saying it’s in the way when my wife asks they said they did not know where the part was and did not know how much longer at this point I was so upset I had other errands to run…. Please avoid this place if your in a hurry and customer service really needs to improve
  • AB
    Ang B
    Feb 25, 2026
    5.0
    Luis is absolutely amazing. He was incredibly helpful, super professional, and refreshingly honest. It’s rare to meet someone so genuine and respectful — a truly decent young man with outstanding manners. He connects naturally with people and delivers exceptional customer service. Honestly, he already carries himself like a leader. Jiffy Lube should consider him for a management role — he would excel.
  • LC
    Letica Calderon
    Feb 24, 2026
    5.0
    Excellent experience 👏, Great Customer Care! All employees are Fatastic! Very Happy with their care!I tollaly recommend!
  • PG
    Phillip Gonzales
    Feb 23, 2026
    5.0
    Easy deal. In and out in 20 minutes and honored my promo code for a discount!
  • JK
    Jessica Kang
    Feb 9, 2026
    2.0
    The oil change was good, and so were the additional services to top off the cars other fluids. However, I regret changing my tires as recommended by the sales person. It drives poorly now since my back tires which were moved to the front are older and more run down. I get the desire to upsale but the advice was poorly recommended.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

This information is certified by Jiffy Lube and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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