The first thing you should know about Volvo Cars Marin is that we're dedicated to satisfying you. This is true from the moment you walk in to our showroom or call our dealership. To complement our stellar collection of new Volvo Cars, we have over 100 quality pre-owned vehicles to choose from. Each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants and needs. Our certified Volvo parts store and state-of-the art service center are dedicated to keeping your Volvo young at heart until the day you decide to retire it. We wouldn't be complete without our savvy, in-house team of loan and Volvo lease specialists who create a stress-free financing experience. Volvo Cars Marin is also proud to be an authorized Polestar retailer.
Many customers praised the sales team for being knowledgeable, friendly, and providing a pressure-free buying experience.
Customer Service
While some reviews highlighted excellent customer service, others reported significant issues with responsiveness and follow-up, particularly in the service department.
Vehicle Quality
Several customers expressed dissatisfaction with the quality of used vehicles sold, citing issues that were not disclosed during the sale.
Communication
There were mixed reviews regarding communication, with some customers appreciating the transparency while others felt ignored or misled.
Overall Satisfaction
Overall, many customers had positive experiences, particularly with specific salespeople, but there were notable complaints about service and vehicle quality.
SB
Serena Bowden
Feb 26, 2026
5.0
I went into Volvo Cars Marin to test drive a vehicle that I had been looking at online for about 2 weeks. I reached out and received a quick response from the salesperson Tex, who was very nice and helpful. I met with Tex who took me to the vehicle then introduced me to another salesperson named Jared. Jared was amazing! He was personable, extremely knowledgeable about cars, he made me feel really comfortable, he had amazing energy, he was really honest about buying cars and answered all my questions and concerns. Jared made my buying process fun, easy and smooth. Tex was also extremely helpful when it came to showing me options with extended warranties and was also willing to provide a discount on the price of the warranty. 10 out of 10, I would recommend buying and new or used vehicle from Volvo Cars Marin. It was a wonderful experience.
NN
Nora Ng
Feb 21, 2026
5.0
I had the best car buying experience at Marin Volvo. It was great from start to finish. Matt Jafarov was extremely good to work with on my new car journey. He is very patient and I never felt pressured about anything. I love my new XC40! I will be back here again for my next new car.
RA
Riya Alexander
Feb 15, 2026
5.0
Dara sok is really great. He was so understanding and easy to talk to. If you guys go to this dealership look for Dara sok
KT
Karan Trehan
Feb 12, 2026
1.0
This comment is an awareness to those looking to buy a used vehicle from this particular Volvo Marin dealership.
Misha is a wonderful salesperson trying to make a deal with us for used vehicle from yesterday as we as a family went there to check the car and test drive it and we all know it’s a used vehicle so it comes with some wear and tear but having dog bites on back door panels is not so common. As we negiotiate from feb 11 to next morning the deal has come to an end with all pros and cons as agreed verbally but no contract was sent until last minute when I called. I got to know Angela from management gave the keys to other buy which is normal but dealing with one and doing business with other that is not so common. So it was kind a last minute denial to a customer which is not okay. Dealership wants more out of greed and so called profits. Such a shame Volvo Marin. I hope you do better in terms of customer service. Thank you!
I just got to know the car is sold. Congratulations on selling as it is.
RR
Randoo Da Ruler
Feb 7, 2026
5.0
I had a great experience working with Jaden at Volvo Cars Marin. From the start, Jaden was professional, knowledgeable, and easy to talk to. They took the time to explain everything clearly.
What really stood out was how attentive and responsive Jaden was throughout the whole process — it made a big difference. I left feeling well taken care of. I Received Updates and my Volvo was ready end of day and to make it better they Also offered me a free ride back to the dealership.
If you’re going to Volvo Cars Marin, I highly recommend asking for Jaden!
What types of vehicles does Volvo Cars Marin offer?
Volvo Cars Marin offers a stellar collection of new Volvo cars and over 100 quality pre-owned vehicles tailored to various lifestyles and driving styles.
Where is Volvo Cars Marin located?
Volvo Cars Marin is located at 619 Francisco Blvd East, San Rafael, CA 94901, USA.
What are the showroom hours for Volvo Cars Marin?
The showroom is currently closed until April 8. Normally, it is open Monday to Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Is it possible to buy vehicles online at Volvo Cars Marin?
Yes, sales are open online only while the showroom is closed until April 8.
Does Volvo Cars Marin provide servicing and parts for Volvo vehicles?
Yes, Volvo Cars Marin has a certified Volvo parts store and a state-of-the-art service center dedicated to maintaining your Volvo.
Can customers get financing or leasing options at Volvo Cars Marin?
Yes, Volvo Cars Marin has an in-house team of loan and Volvo lease specialists to help create a stress-free financing experience.
Is Volvo Cars Marin an authorized Polestar retailer?
Yes, Volvo Cars Marin is proud to be an authorized Polestar retailer.
What car dealerships are located near Volvo Cars Marin?
Nearby car dealerships include Ford of Marin, Marin Car Buying Center, Marin Speed Shop, Used Motos, Marin Subaru, Marin Mazda Service, and Audi Marin, providing various automotive options around the area.
What nearby auto repair and body shops could I visit around Volvo Cars Marin?
You can find nearby services such as West Coast Body and Fender, Japan Auto Repair, Pro-Tech Auto Solutions, G & C Auto Body, Dent Solution, and AmayaS' Auto Repair for automotive repairs and body work near Volvo Cars Marin.
Are there any useful nearby stores or services for customers visiting Volvo Cars Marin?
Yes, nearby stores include Rack N Road San Rafael for outdoor gear and auto supplies, Kelly-Moore Paints for paint needs, T.J. Maxx and Toys"R"Us Express for shopping, as well as Amayas Towing and Sentry Garage Door for automotive and home services.
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