Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery Store
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in San Rafael.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
281 reviews
5 stars
191
4 stars
32
3 stars
12
2 stars
8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers praised the quick and efficient service, often completing oil changes in under 30 minutes.
Staff Professionalism
The staff were frequently described as friendly, professional, and knowledgeable, contributing to a positive customer experience.
Quality Concerns
Several reviews highlighted issues with service quality, including improper oil changes and upselling practices that left customers dissatisfied.
Customer Accountability
There were multiple complaints about the lack of accountability for mistakes made during service, leading to frustration among customers.
Pricing Transparency
Customers expressed concerns over pricing, noting unexpected charges and a lack of upfront pricing information.
- DBDavid Brown5 days ago5.0The people there were really nice, professional, and quick. I couldn't believe how easy it was. I didn't even have to get out of my car. They checked all the things that's needed for this type of service (including the health of my tires) and even showed me the new oil on my dip stick. It's really got the dealer beat.
- SCShelley CamyreJan 4, 20265.0Friendly, fast, quality service on my schedule.
- CCCee CeeDec 20, 20255.0Fast and fantastic service. I stopped by Valvoline Instant Oil Change for a routine oil change, and the experience was excellent. I was in and out in 20 minutes, which is exactly what I needed on a busy day. The staff was professional and knowledgeable. Highly recommend!
- MWMark WalterDec 10, 20251.0I do not give one star very often, and in this case I would give Zero stars if offered the chance. Went by there to have my fluid levels checked prior to a long road trip. I had received a notification from car that washer fluid was low and notified employee, they rushed me through and when I asked what they did they said they topped off all fluids including Oil which I was charged for. After leaving for my road trip I quickly realized they did nothing, not even washer fluid for windows. The oil level remained exactly the same although they stated it would go up after driving a few minutes. The employees only goal was to get cars in and out as quickly as possible, nothing else matters and it shows!!
- JMJessica MDec 2, 20251.0The service is quick, the employees are nice. But that’s about it. I wondered why there was a small oil spot under my car whenever it was parked after getting my oil changed here. Took it to my mechanic as the oil level was also going down. Turns out the tech who did my oil change didn’t tighten the filter all the way, wasn’t even finger tight. Thankfully my filter is on the underside of the engine so it didn’t drip all over the engine. I was also very clear when I pulled up that I did NOT want the techs to touch the engine filter (they can’t access the cabin filter from outside the car, thankfully). I repeated it twice and they still took the filter out to show me and insist I need a new filter. When they put the engine filter back in, it was backwards. I was replacing it my self the following weekend and found it in there backwards. If a client says to not touch something or do something, the techs should listen.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change in San Rafael located?
It is located at 1524 2nd Street, San Rafael, CA 94901, USA.
What are the operating hours for Valvoline Instant Oil Change?
The shop is open daily from 7:00 AM to 7:00 PM.
Is an appointment required for services at Valvoline Instant Oil Change?
No, appointments are not required; you can visit anytime during business hours.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When is Valvoline Instant Oil Change closed for holidays?
The store is closed on November 27, 2025, and December 25, 2025 for holidays.
Can customers get their car washed near Valvoline Instant Oil Change?
Yes, nearby there is the 2nd Street Brushless Carwash and Shineology car wash services for convenient vehicle cleaning.
Are there any nearby places where customers can grab food near Valvoline Instant Oil Change?
Yes, customers can visit Leolo Pizza for a meal or Ponsford's Place bakery and grocery for snacks and supplies nearby.
What professional services are close to Valvoline Instant Oil Change that customers might need?
Nearby professional services include The Croner Company marketing agency, Marin Law Offices, and Polaris Greystone Financial Group for legal and financial assistance.
How can nearby pet services benefit customers visiting Valvoline Instant Oil Change?
Customers can utilize Cat's Cradle Boarding & Grooming and Canine Design by Gadi for pet sitting and grooming while their vehicle is being serviced.